Benefits:

Health insurance

Opportunity for advancement

Paid time off

We are seeking a dedicated and results-oriented professional to join our Marketplace Sales team. As the Marketplace Activation Lead at GLASS, you will play a pivotal role in driving customer acquisition and adoption of our government marketplaces. You will leverage your proven track record of successfully leading marketplace customer acquisition to identify early adopters, conduct comprehensive outbound outreach to government buyers, and provide them with multiple options for their product or vendor requests in an expedited fashion. The ideal candidate will be a strategic thinker with strong communication and outreach skills, as well as a knack for identifying opportunities for marketplace improvements based on user feedback.

Responsibilities

Lead the customer acquisition efforts for our government marketplaces, focusing on identifying and engaging early adopters

Develop and execute comprehensive outbound outreach strategies via email and phone to government buyers, highlighting the benefits and value proposition of our marketplace

Identify low-hanging fruit opportunities and take action to provide government buyers with multiple options for their product or vendor requests in an expedited fashion

Build and maintain relationships with government agencies, procurement officers, buyers and other key stakeholders to drive adoption and usage of our marketplace

Gather and analyze user feedback to identify opportunities for marketplace improvement, and work with cross-functional teams to implement necessary enhancements

Systematize customer acquisition processes bottom-up, ensuring scalability and efficiency in our outreach efforts

Monitor and analyze key performance metrics related to customer acquisition and adoption, and adjust strategies as needed to meet goals and targets

Stay updated on industry trends and best practices in marketplace activation and customer acquisition, and apply insights to drive continuous improvement

Qualifications

4 years of experience in customer acquisition, with a proven track record of successfully leading marketplace customer acquisition efforts

Experience working in government, government procurement or in government sales

Strong communication and outreach skills, with the ability to effectively engage and persuade government buyers

Strategic thinker with the ability to identify and prioritize opportunities for customer acquisition and marketplace improvement

Excellent organizational and project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines

Analytical mindset with the ability to gather and analyze data to inform decision-making

Creative problem-solving abilities and a passion for driving growth and adoption of innovative solution

Ability to work independently and collaboratively in a fast-paced, dynamic environment

Flexible work from home options available.