Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
At Sophic, the most important part of what we do is fulfilling the needs of people. This includes our employees, partners, clients, and client’s client. We take great pride in delivering an exceptional client experience and creating an environment where everyone feels that they are a valued member of Sophic, no matter their role.
As a Human Factors Specialist, you will be on the front lines of client support and employee leadership, embodying these values and delivering on our promise to all our clients and employees, current and future. Specifically, to help them Build a Better Business by DesignTM.
This position will be located in Houston, TX, and is in person only. We serve a very diverse portfolio of clients; a flexible approach and mindset are key to your success in this role.
Primary responsibilities of this role include:
Provide Human Factors Consulting
Ability to demonstrate skills in project management practices to plan, execute effectively, and complete work on time
Ability to integrate work tasks for efficient completion of work
Comprehensive understanding of FDA Human Factors Regulatory Process/Requirements
62366, FDA Guidance on Human Factors, 60601, HE75 etc.
Conduct Focus Groups, Benchmark studies, Task Analyses and Data Analyses
Statistical analysis capabilities required
Define testing plans, use case scenarios, and user risk matrices to support usability testing, including Formative and Summative usability tests, and validation
Demonstrate understanding and capabilities regarding verification and validation activities
Define and communicate design requirements based on user data/insights
Capable of conducting data analysis and assessment pertaining to the Human System and testing efforts
Develop Instructions for Use and Training protocols with project teams
Develop project plans and communications for clients and C-suite personnel
Write Human Factors reports and assessments
Manage data and resources
Connect and articulate product and service offerings and effectively communicate with management and clients
Contribute and participate in writing company social media postings, including podcasts, blogs, and monthly topics
Connect with current clients and partners throughout their engagement with Sophic and ensure they receive an exceptional experience
Identify opportunities for expanding the scope of existing contracts
Effectively communicate with Sophic management and clients
Assist with scheduling and coordinating meetings
Monitor customer accounts and needed actions
Ensure all records are kept up-to-date and are accurate
Maintain consistent communication regarding weekly plan/weekly status
Complete assigned training within the required time-frame
Take ownership of your role and function; if you have new ideas and suggestions, we expect to hear them!
Job Qualifications
Bachelor’s degree in Human Factors Engineering required (or equivalent experience) with 3-7 years of experience as a practitioner of Human Factors or
Master’s degree in Human Factors Engineering required (or equivalent experience) with 1-5 years of experience as a practitioner of Human Factors
Experience with FDA Human Factors regulatory requirements.
Certification as a CHFP, CPE or CUXP
Diverse industry experience base is a plus
Skills
Excellent written and oral communication skills
Microsoft Office Suite
Ability to build and maintain relationships with management, team members, and clients
Ability to collaborate and work cohesively within a team
Time management
Critical thinking
Self-motivation
Project organization and development