Our Member Experience Associates are energetic and efficient individuals who warmly welcomes and takes care of members. Compensation is hourly, plus sales commission.

You will be required to perform a wide variety of roles including cleaning, greeting members, studio tours, maintenance, outbound sales calls, lead generation and lead follow up.

Qualifications:

Excellent customer service and sales skills

Ability to create a successful environment for staff and clients

Previous sales experience required; fitness industry or high-ends goods & services preferred

Willingness to learn. Candidates must be able to adapt to our exciting new fitness philosophy

Contagious upbeat personality

Motivation and drive

Available on Saturdays and willing / able to sub other shifts (including early mornings and evenings)

Job Requirements:

Manage and exceed sales and retention expectations

Manage all sales aspects of the business including

lead generation

grass roots marketing

establishing business to business relationships

lead tracking

greeting new prospects when they enter our SPENGA studio and help get them set up before introducing them to their instructor, receiving a studio tour, etc

discussing and selling membership options with new prospects after each session

Sell memberships and retail

Retain and increase client participation

Submit accurate and timely reports

Plan and promote entertaining and productive events through community outreach and business partnerships

As a SPENGA ambassador, managers will promote, sell, and add to the SPENGA culture in and out of the studio

We pride ourselves on having the cleanest studios, therefore ALL SPENGA staff must help keep the studio clean!!