Job Description

We are seeking a Remote Customer Service Rep Training Provided. to join our team! You will resolve computer-related issues for your clients. 

RESPONSIBILITIES:

• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

QUALIFICATIONS:

• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Company Description

SQ and Associates represent a 100% Union based financial service company with combined assets of more than $2.3 billion with more then $37.9 billion of benefits in force for working families. Our main office in Bronx, NY