SSC, Inc. dba Sunnyvale Seafood Co. currently searching for an experienced Administrative/Customer Services Coordinator. This subsidiary company is part of a vertically integrated business group focusing on fish farming, processing, and distribution. The company specialized in supermarket chains, grocery outlets, and food service chains as its major accounts.

Objective:

The Administrative/Customer Services Coordinator will be responsible for maintaining customers/vendors relationship and inventory related transactions.

Duties and Responsibilities:

· Ensures all products in the warehouse and cold storages are appropriately received and stored.

· Works with Sales and Procurement team to bring them up to date regarding stock inflow and outflow.

· Compiles inventory information and presents it to staff for effective decision making, which may include the need for restock, and so on

· Maintains and updates incoming product tables.

· Tracks distribution of inventory.

· Assists buyers/sales and logistics team in administrative processes upon request.

· Checks and maintains inventory

· Inventory reconciliation by matching lot by lot, case by case, and pound by pound on monthly basis.

· Splits lots in the inventory system (Appgen) for Walmart inventory

· Investigates and fixes inventory problems and adjustments.

· Assists Sales with contacting the warehouse to locate products at outside cold storages. For example- anniversary dates, pallet configuration, etc.

· Accepts transfer at outside cold storages and communicates incoming products to the warehouse

· Assists salesperson with the spreadsheet to calculate fish inventory such as what is in inventory, committed, on water, and not yet shipped.

· Updates directory and warehouse list

· Opens new accounts at cold storage

· Entries inventory into the inventory system (Appgen)

· Other duties may be assigned

KNOWLEDGE AND SKILL

· 2-3 years of experience in administrative support or client service-oriented field

· Education: High school diploma/GED preferred

· Excellent written and oral communication skills

· Proficient with Microsoft Office (Word, Excel, Outlook)

· Versatility, flexibility, and a willingness to work within constantly changing priorities and workflow with enthusiasm

· Acute attention to detail and multi-task

· Strong organizational, problem-solving, and analytical skills

· Excellent customer service skills

· Ability to understand and follow written and verbal instructions

· Professional appearance and demeanor

· Willingness to work some evenings and weekends as needed

· Excellent interpersonal skills and commitment to working with cross-functional teams

PHYSICAL DEMANDS

Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings