Job Description

SUMMARY:

Document and identify gaps in business processes through process mapping to illustrate current and future state.

SKILLS AND COMPETENCIES:

•        Ability to quickly learn organizational structure, business strategies and processes. Knowledgeable on business process modeling, process mapping.

•        Capable of writing clear and well structured business requirements documents.

•        Contributes to the development of detailed level process maps to facilitate requirements gathering, gap analysis and for training use.

•        Ability to resolve minor conflicts/issues using different tactics for prior to escalation.

•        Work with team members to understand the needs of the project.

•        Strong verbal and written communication skills.

•        Strong facilitation and presentation skills.

MAJOR JOB DUTIES AND RESPONSIBILITIES:

•        Identify and analyze business problems and defines the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.

•        Is involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.

•        Manages project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.

•        Assess, research, analyze and document sponsor/stakeholder needs. Supports the Project Manager in planning, executing, controlling and closing phases.

•        Develop and maintain strong relationship with business partners and internal/external team members.

•        Identify issues and escalates/manages resolution as required. Coordinates and provides support to the business with the process implementation.

•        Perform other duties as assigned

DESCRIBE THE MUST HAVE TECHNICAL SKILLS/EXPERIENCE (ASK FOR ALTERNATIVE/TOOL/VERSION) OF THE POSITION IN PRIORITY ORDER:

•        Jira - required - 1+ yrs

•        Confluence - required - 1+ yrs

•        Technical background in banking or financial

•        Can understand technical language and conversations

Company Description

Founded in 1998 and located in Cranberry Twp., PA. SSi People is an organization with extensive staffing industry experience within several labor verticals throughout the United States for Fortune 1000 companies. Whether you’re a company looking for talented people to fill demanding positions or a skilled professional looking for the right company to work with and build a career, the search can seem endless. In today’s fast paced, get-it-done-yesterday world of business, it’s become harder than ever for the right people and the right companies to come together. Opportunities and qualified people often miss each other, so the search goes on. At SSi People, our job is to end the search. We connect companies to talent. It’s not easy, but it’s what we do best.