STG International is accepting resumes of qualified candidates for the Behavioral Health Technician position to work full-time providing medical care to detainees in custody in support of ICE Health Service Corps at the Immigration and Customs Enforcement Medical Facility. 

INTRODUCTION

IHSC’s mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards.  The Agency is committed to providing healthcare services to protect the nation’s health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.

QUALIFICATIONS

1. Strong oral/written communication skills
2. Active listening skills
3. Excellent interpersonal skills
4. Strong organizational and time management skills
5. Strong problem solving, judgment and decision-making skills
6. Integrity/honesty
7. Demonstrated cultural awareness
8. Spanish-speaking candidates are preferred, but not required

REQUIRED EDUCATION AND EXPERIENCE

Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education

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Minimum Associate degree in a behavioral science/specialty field, and; Minimum of two years of work experience in a mental health clinic or residential healthcare setting.  

REQUIRED LICENSURE / CERTIFICATION

1. Must obtain American Association of Psychiatric Technicians (AAPT) certification at level three within 12 months of hire.
2. Maintains current certification in either the American Heart Association Basic Life Support Course (BLS) or the American Red Cross CPR/BLS

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

1. Basic knowledge regarding therapeutic communication and psychiatric recovery and rehabilitation skills.
2. Ability to conduct clinical mental health screenings.
3. Ability to facilitate skill building exercises, patient safety and wellness processing groups.
4. Ability to coordinate instructional recreational activities.
5. Ability to communicate with cultural awareness and respond to the unique needs of members of diverse populations.
6. Ability to navigate electronic health records, web-based training and communications.
7. Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
8. Ability to establish and maintain positive working relationships and take direction in a multidisciplinary environment.
9. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient health records and information as well as Personally Identifiable Information (PII).
10. Moderate proficiency in common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.

MAJOR DUTIES AND RESPONSIBILITIES

1. Under the clinical direction of a licensed Behavioral Health Provider assists in:

   • providing direct services to assigned population;
   • health data collection;
   • observations of behaviors and wellness checks;
   • prompting as needed with activities of daily living;
   • health and general program education and patient support;
   • patient safety and risk monitoring;
   • observation of patient’s behaviors during all programming and recreation activities;

2. Maintains a basic knowledge of behavioral health interventions including psychotropic medications and awareness of side effects and potential impact on patient functioning.

3. Facilitate basic therapeutic groups (i.e. Processing Groups/Alternative Programming) and provides direct individual patient care and treatment.

4. Assists in the development of specific behavioral treatment interventions such as coping skills, anger management, and other self-regulating behavior activities.

5. Gathers patient care information through frequent contacts to assist behavioral health and medical providers with diagnosis, treatment planning, and medication management.

6. Documents clinical observations of a patient’s behavior including mood, affect, mental sharpness, sleeping patterns, eating habits and overall functioning and any changes observed.

7. Conduct crisis management in emergent situations through sound judgement and team collaboration according to standardized facility procedures and IHSC policy.

8. Conduct program schedule management to include: group schedules, telehealth appointments, and individual check-ins).

9. Chaperone for Tele-Behavioral Health (to include telepsychiatry) or any other clinical appointment (if available).

10. Continues professional development through in-service education, workshops, conferences and self-study necessary to maintain current knowledge applicable to the position.

11. Adhere to IHSC, PBNDS, ACA, NCCHC standards.

12. Maintain proficiency and accurately utilizes the IHSC electronic medical record.

DUTY HOURS/ ON-CALL REQUIREMENTS

1. IHSC operates 24/7/365; this position is required to respond during an emergency activation.
2. This full-time position requires availability to work days, evenings, as well as weekends and holidays. Specific hours will be determined by the facility mission needs.
3. On-call availability is not required for this position.

SECURITY AND OTHER REQUIREMENTS

1. The Department of Homeland Security’s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified
2. A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial, and between, subsequent background investigations to meet the requirements of this position.
3. Must be able to obtain and maintain assigned security clearance.

PHYSICAL DEMANDS

1. Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
2. Required to jog/fast walk up to ¼ mile.
3. Required to perform CPR/emergency care standing or kneeling.
4. Must have the ability to assist sick, injured or aging detainees or staff exiting the building (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than oneself).
5. Must be able to see, hear and smell with aids if necessary (exceptions on a case by case basis).
6. Must easily alternate between kneeling and standing.
7. Must be able to lift, push, or carry 30 pounds.
8. Must perform the duties of the role in a stressful and often austere environment without physical limitations.
9. Must be capable of standing on hard services (cement floors) for long periods of time.

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission. _ _STGI OFFERS A COMPETITIVE BENEFITS PACKAGE WHICH INCLUDES MEDICAL, DENTAL, VISION, 401K WITH COMPANY MATCH AND A GENEROUS PTO POLICY.

STG International, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Required Skills Required Experience

JOB KNOWLEDGE & SKILLS

• High School Diploma or GED
• Contact or call center experience is preferred
• Strong verbal and written communication skills
• Able to meet deadlines in accordance with Service Level Agreements
• Ability to work in a fast paced work environment
• Strong research and problem solving skills

RRD IS AN EEO/AA INCLUDING VETS AND DISABLED EMPLOYER