STGi is currently seeking candidates for our Financial Account Analyst position in Bethesda, Maryland. 

The Account Analyst is trained in basic accounts receivable, GAAP, basic knowledge of appropriation law, duties include an

administrative review of IAA, Data from IAA, monitoring of the spend rate, a collection of rejected bill and coordination of

resolution, various billing reports to customers, responds to finance office and program managers. Partners with Operation

leads, Account Executives, Program Managers for FOH services areas.

Account Analyst will perform the following, as well as other duties as assigned:

• Address funding issues (missing, outstanding, or short funding) with customers, project funding required for remainder of fiscal year, provide reports to customers (as requested), address, research, and resolve billing issues, at month end--review charges for per capitated agreements and validate funds availability for all service areas, respond to general customer services inquiries, assist account executives and operational leads in maintaining customer relationships

• Work with Federal Occupational Health (FOH) program manager to review and recommend financial adjustment to customer proposed funding based on actual services being requested

• Explain recommendations for financial adjustments to customer funding requests based on actual services

• Review customer funding proposals for completeness, accuracy, and compliance with FOH policies, procedures and applicable regulations

• Responsible for the review and analysis of customer budgets to identify trending patterns and/or abnomalies in expenditures

• Routinely monitor customer spending to ensure appropriate draw down against billing charges for services

• Inform FOH program staff of status and availability of customer funds for services

• Communicate analyses results of customer accounts effectively

• Deobligation Activities closeout of IAA)- research deobligation funding requests provided by customer and resolve if determined that information customer provides does not match FOH record. Confirm funding amounts provided by customer match numbers in FOH system of record, check FOH system for pending charges against funding to be de-obligated. Contact Operations Lead (FFS only) to confirm all charges for given fiscal year have been entered into FOH system. Route deobligation request to designated team member for review and routing to signatory official.  Return executed deobligation request to customer, upload deobligation form to funding in FOH system, adjust allocations and value of de-obligated funding to match document that was executed (obligations/allocations and de-obligations, FOH information system data entry, obtain signature);

• Enter funding levels and revenue estimates for customers in FOH information system; accounts receivable/chargeback/credit card reject resolution which may include coordination of communication among customer and various FOH divisions; assist customers with status reports; charge quality assurance as related to per capita calculations and/or funds availability; run utilization reports; evaluation/ notification/review of population changes with per capita manager (service delivery manager) and finance manager for operational division; 

• Assist in the preparation for customer meetings; Financial Information Packet mailed to customer and received via secure fax; evaluation/notification/review of billing errors with operating division representatives.

• Prepare summary reports or other reports as need.

Required Skills Required Experience

Minimum Qualifications:

• Associate’s degree in related field (i.e., Accounting) or Bachelor’s Degree

• One (1) year experience in customer service health related field or three (3) years’ experience in customer account management service (to include account receivable activity)

Minimum Requirements/Knowledge/Skills:

· MS Office (Intermediate EXCEL skills and basic WORD), customer relations, STM (ability to learn new systems)

· Understanding of accounts receivable multitasks, works well independently and as a team member, excellent communication skills (verbal and written), leadership and organizational skills; basic understanding of services provided in occupational health and health lingo.

· Excellent organizational skills to include attention to detail and follow-through and ability to prioritize and manage multiple projects simultaneously are required, understanding of both internal and external customer service as demonstrated on resume.