Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome jobs for you.

CBOC Medical Clerk- Dickinson, ND

Kinecta Federal Credit Union

CBOC Medical Clerk- Dickinson, ND

Manhattan Beach, CA
Full Time
Paid
  • Responsibilities

    The Collections Supervisor assists the Manager in the review, supervision and training of employees who collect and or corresponds with members who have delinquent loan obligations.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    1. Assigns work to subordinate personnel, providing instructions and answering questions.
    2. Coordinates the scheduling and completion of work by determining operational priorities and resolving workload problems.
    3. Reviews work for accuracy and completeness.
    4. Evaluates work techniques and methods for conformance to established standards.
    5. Provides on-the-job training to new employees; explains methods and procedures.
    6. Reviews and approves accounts for legal action and assignment for repossession.
    7. Recommends accounts to be charged to a loss.
    8. Determines strategies and options to collect various types of obligations.
    9. Communicates effectively both orally and in writing and conduct presentations to members, management and staff.
    10. Mediates conflicts involving members and staff.

    Required Skills

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Knowledge of applicable laws, codes and regulations pertaining to the collection and handling of delinquent, charged off, repossessed, foreclosed, and bankrupt accounts.
    • Proficient in handling multiple tasks and assignments.
    • Possess strong leadership, interpersonal, problem solving and decision making skills.
    • Excellent oral and written communication skills.
    • Good computer skills with the ability to prepare reports and spread sheets utilizing Microsoft Word and Excel software.
    • Ability to plan, organize, schedule, assign, review and evaluate the work of staff.
    • Ability to perform difficult, profession and technical collections work accurately and in a timely manner.
    • Ability to interpret, apply and explain complex laws, codes and regulations.
    • Ability to accurately compute arithmetic, financial and statistical computations.
    • Ability to use initiative and independent judgment within established policy and procedural guidelines.
    • Ability to establish and maintain effective working relationships with those contacted in the course of the work.
    • Ability to deal effectively with the public and Credit Union staff, in person and over the telephone.

    Required Experience

    EDUCATION, TRAINING AND EXPERIENCE:

    Potential candidates for this position must meet the following requirements:

    • Bachelor’s degree in Business Administration, or closely related discipline and/or an equivalent combination of education and experience.
    • Six to Eight years related experience in collections including minimum two years in a lead role.
  • Qualifications

    KNOWLEDGE, SKILLS AND ABILITIES:

    • Knowledge of applicable laws, codes and regulations pertaining to the collection and handling of delinquent, charged off, repossessed, foreclosed, and bankrupt accounts.
    • Proficient in handling multiple tasks and assignments.
    • Possess strong leadership, interpersonal, problem solving and decision making skills.
    • Excellent oral and written communication skills.
    • Good computer skills with the ability to prepare reports and spread sheets utilizing Microsoft Word and Excel software.
    • Ability to plan, organize, schedule, assign, review and evaluate the work of staff.
    • Ability to perform difficult, profession and technical collections work accurately and in a timely manner.
    • Ability to interpret, apply and explain complex laws, codes and regulations.
    • Ability to accurately compute arithmetic, financial and statistical computations.
    • Ability to use initiative and independent judgment within established policy and procedural guidelines.
    • Ability to establish and maintain effective working relationships with those contacted in the course of the work.
    • Ability to deal effectively with the public and Credit Union staff, in person and over the telephone.
  • Industry
    Financial Services