DESCRIPTION

This position supervises train operations and is responsible for the safe and efficient movement of all trains within an assigned territory or terminal. It coordinates the assignment of resources and the management of assets and processes within a terminal or territory. It is accountable for execution of the service plan to include production, quality, cost containment and reassignment of resources as necessary to achieve maximum efficiency. This position ensures the safety of crews and meets operational and financial targets as outlined by the service plan and associated key performance indicators.

Acts as a team lead and coordinates the work of others, supervising the daily activities of operations team members. Applies and enforces guidelines to ensure compliance and equitable application of policies, procedures, practices, programs, processes, and systems and makes suggestions for continued improvement or increased efficiencies. Delivers operational results that align with department commitments. Plans and prioritizes work to meet team commitments. Provides timely and constructive coaching and feedback; develops staff and provides challenging opportunities.

ACCOUNTABILITIES

• Ensures compliance to defined operating practices and procedures, promoting a safe work environment.
• Leads the operational testing program by observing, documenting, and evaluating safe work practices per operating rules and takes action as needed based on results.
• Meets the tactical goals of the service plan by managing assets, reporting results, defining problem areas and implementing solutions. Metrics include asset utilization, execution to plan, cost of quality and safety performance.
• Conducts regularly scheduled employee meetings and programs to emphasize safety and discuss mitigation of risks.
• Investigates incidents, determines root cause, escalates findings and implements corrective action as necessary to prevent recurrence.
• Manages resources and assets in a cost effective manner.
• Serves as a first responder to critical incidents when required.
• Makes recommendations regarding hiring and performance management of staff.
• Ensures execution to plan through defined performance expectations with internal service providers and addresses failures to service level commitments.
• Utilizes operating systems and planning tools to proactively identify problem areas and coordinates solutions to the service plan.
• Coordinates with commercial and/or customer solutions unit to satisfy customer expectations.
• Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

IDEAL CANDIDATE QUALIFICATIONS:

REQUIRED

• High School diploma or equivalent
• Minimal relevant operations experience, or equivalent combination of education and experience

PREFERRED

• Railroad operations experience.
• Prior experience working with employees covered by a collective bargaining agreement.
• Bilingual - English/Spanish
• Previous Kansas City Southern experience

WORKING CONDITIONS

• Ability to work outdoors in all types of weather conditions;
• Ability to walk on uneven terrain.

Shift work is an essential function of this job. Employees must have the ability and willingness to support mission critical railroad operations 24 hours per day/7 days per week, working various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays.

Business travel is an essential requirement of this job. Employees must be able and willing to travel away from their primary work location up to 50% of the time.

WE OFFER:

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Railroad Retirement benefits
• 401k savings
• Leave/vacation plan

EEO STATEMENT

We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law.

COMPANY OVERVIEW

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done.

If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.

Required Skills Required Experience