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Customer Service Representative/Dispatcher

STL LOCKSMITH

Customer Service Representative/Dispatcher

National
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking for a qualified individual for a Dispatch Administrator position For a growing Locksmith Company. Responsibilities include, but are not limited to

    Dispatching work to Technicians.

    Covering dispatch office phones.

    Handling all phone calls/issues.

    Processing and closing out all work orders.

    Keep an updated contact list of all Technicians.

    Schedule work orders physically and on computer

    Requirements: You MUST be able to work well under pressure and be available Mon-Fri on a Full Time basis Weekends are required with possible night shifts Previous dispatch or customer service experience Knowledge of Atlanta Metro Area Positive attitude Professional phone demeanor Excellent verbal communication Professional appearance Clean background & drug screen Demonstrate the ability to follow operational procedures Strong customer service orientation Effective organizational and communication skills Excellent written communication An ability to function well as part of a team Diligent attention to detail Ability to learn new software This position is ideal for someone who has experience in all or some of the following: Dispatch, Data Entry, Customer Service, Administrative

    Company Description

    STL Locksmith LLC has been proudly servicing the metro Atlanta area since 2012.With an unbeatable quality of service, professional technicians, office staff, and competitive prices. We have grown from a team of 2 in 2012 to a team of 50 in 2021 Looking to keep growing and to continue serving the great people of Atlanta.