StoneRiver is a Company to Call Home

Our focus on people, genuine relationships, and shared values has created a unique working environment that stands out and sets us apart from others in the industry. Every day, our team members work together in a vibrant culture with an ownership spirit that promotes and rewards achievements. StoneRiver provides career advancement opportunities, ongoing corporate training programs, and competitive compensation, benefits, and incentive programs. If you’re looking for a career with a family-oriented company, look no further than StoneRiver!

Position: Renovation Coordinator

(Temporary full-time position through September 2024 with possible extension)

This position is charged with working with general contractors to ensure a well-managed community rehab project. Emphasis on the positive response to the concerns and needs of the residents impacted as well as addressing ownership’s goals and objectives.

Customer service skills are a must, along with the responsibility of maintaining positive relationships with vendors, and all other teams involved in the project.

Responsibilities include:

• Coordinates pre-walks, start dates, scheduling conflicts, sign-off walks, change orders, and completion dates with contractors, management, and residents.
• Ensure proper key handling control procedures are followed.
• Provides residents with the required notices as well as maintaining a tracker for resident correspondence and filing the appropriate documentation into the resident files.
• Coordinates special accommodations regarding hotel stays or concessions based on the property’s budget and reviews any apartment special provisions/accommodations that have been requested by the resident.
• Host and attend weekly renovation call with vendors, management, and construction. Any additional calls will need to be communicated and scheduled with all parties through the Renovation Coordinator.
• Coordinates the pre-walk, punch-walk, and sign-off walk of each unit with management to ensure the readiness of each unit before returning the unit to operations.
• Confirms move-out date provided by management to contractors 45 days prior.
• Obtain the completed pre-walk from management to submit to contractors 30 days prior to the start date/move-out date.
• Provides training to management on the renovation process along with any software training that is used to communicate with contractors and management.
• Communicate with management and contractors to submit any needed change orders.
• Track and record any resident complaints regarding management, contractors, or delays.
• Provides weekly or bi-weekly updates on each unit’s progress, including the change of move-out, move-in, and completion dates.
• Monitors and communicates schedule updates and changes provided by the contractors to management.
• Manage the inventory for each unit and coordinate the placement of materials, supplies, fixtures, and appliances in a secured area.
• Communicate with contractors and vendors to stay up to date on the status of deliveries and inform management when items are on backorder and will affect future move-in dates.
• Other duties as assigned by the Vice President of Property Management and Director of Maintenance.
• Notify Project Managers or responsible parties of order, stock, and material discrepancies or shortages.
• Review the expense associated with each unit along with the financials monthly to ensure the accuracy of all paperwork associated with orders, stock, and materials.
• Coordinate the return of damaged, excessive, or inaccurate materials with contractors.

Requirements:

• Effective communication skills, both verbal and in writing.
• Strong attention to detail with a proven ability to identify and resolve problems in a timely manner.
• Excellent time management and proven ability to meet deadlines.
• Proficient in MS Word, Excel, and Outlook.
• Occasional need to drive and utilize personal transportation.
• Must have and maintain a valid Driver’s License.
• A maximum of 10 travel days in a 30-day timeframe may be required.
• Must maintain positive and productive relationships with vendors, contractors, and management.