Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Job Summary

StrategyGen is currently seeking candidates for the role of: Hospice Program Surveyor. The ideal candidate should live in either Texas, Arizona, Nevada, or California.

The purpose of the Hospice Program Surveyor is to assess the processes, quality and quality outcomes of hospice programs.

Facilitates the assessment of performance improvement activities with hospice programs.

Serves as performance evaluator, quality improvement assessor, and operations consultant of hospice programs.

Applies basic to advanced hospice program knowledge to thoroughly assess hospice processes and outcome metrics.

Performs other duties as assigned.

General Accountabilities

Provide onsite consultation for assigned hospice programs;

Gain an understanding of evaluation surveyor expectations, plan and communicate project steps and timelines to meet expectations.

Assists team in development of tools/ structured evaluation methodologies (detailed assessment, improvement reporting, performance recommendations);

Develops performance improvement plans, initiatives, and measurement strategies in concert with strategic goals;

Defines and evaluates results of hospice programs efforts towards metrics and optimal outcomes.

Demonstrates assessment expertise, conveys community hospice practice standards in focused project patient populations;

Prepare deliverables such as assessment of member structure for improvement success, leveraging of tools and educational opportunities, monthly touch base calls, quarterly meetings and track progress;

Accurately assess data, identify opportunities, and facilitate cross-departmental prioritization of performance improvement activities;

Applies coaching, mentoring, and facilitation techniques in using small tests of change (Plan-Do-Study-Act – PDSA cycles) to incorporate the best solutions and overcome problems;

Prepares and presents detailed and summary assessment reports of key performance activities, actions, outcomes and trends for appropriate committees;

Promotes successful practices;

Connects research to evaluate processes and best practices;

Participates in meetings, report outs and presentation, as required.

Performs other tasks as necessary.

Job Qualifications

Bachelor’s degree or equivalent experience in nursing, public health, health administration, organizational development, or health related field required. Master’s degree preferred

Registered Nurse or other healthcare clinician preferred,

Minimum of two (w) years of experience in a program evaluation role within the health care industry preferred,

Minimum of two (2) years of experience with hospice programs, preferred

JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES

Demonstrated knowledge of hospice programs and operations.

Knowledge of project management methodologies and tools is required;

Knowledge of principles of program evaluation methodologies.

Working knowledge of and proficiency in the operation of general office equipment including personal computer and software applications;

Ability to evaluate systems or processes by identifying measures or indicators of performance and the ability to evaluate performance;

Ability to select and use the appropriate training/instructional methods when learning or teaching new things;

Ability to use Microsoft Office applications, including Word, Excel, PowerPoint, Visio and Project are required;

Ability to demonstrate strong analytical skills to identify, offer solutions and mitigate risk;

Ability to work independently, meet deadlines, and demonstrate high-level data management and analysis capabilities;

Ability to work on interdisciplinary teams as a team member or team leader;

Ability to demonstrate excellent people management skills including: team building, facilitating, problem resolution, negotiating and influencing (identification of concrete action steps and ability to build consensus);

Ability to effectively manage change, and prioritize multiple projects, tasks and deadlines;

Ability to teach, train and lead interactive, skills-based training;

Ability to build rapport with internal employees and external partners in the medical community;

Ability to compile and present summary reports to committees;

Ability to create all documentation associated with performance improvement projects;

Ability to communicate effectively, both orally and in writing;

Ability to establish and maintain effective and cooperative working relationships with Alliance staff and others contacted in the course of the work;

Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position;

Ability to think and work effectively under pressure and accurately complete tasks within established times;

Ability to prioritize tasks and meet deadlines;

Ability to maintain confidentiality;

Adhere to confidentiality and safety requirements.

Physical Demands

Ability to sit in front of and operate a video display terminal for extended periods of time;

Must be able to travel to member hospitals and health systems;

Ability to bend, lift and carry objects of varying size weighing up to 20 pounds.

Requirements

Education

· Bachelors (Preferred)

Experience and Licensure

· RN or LPN license with 5 Years Experience

Job Type

· Full-Time

Location Remote

Remote with approximately 50% local and regional travel

This is a remote position.