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General Manager

STRIDE Irvine Spectrum

General Manager

Irvine, CA
Full Time
Paid
  • Responsibilities

    STRIDE is a boutique treadmill studio experience that is here to reinvent the definition of a runner. Coached running classes are led by expert trainers in a supportive and empowering environment with state-of-the-art equipment and electrifying music. STRIDE aims to create a space where running is understood at all levels to be an essential mode of fitness and recognized by everyone as one of the easiest, most engaging, and most effective ways to achieve your mental& physical goals.

    The General Manager will oversee all Studio functionality including Sales, Marketing, Operations, and all Studio Certified Run Coaches.

    RESPONSIBILITIES:

    Manage lead generation, membership sales and retention

    Manage and grow all revenue streams: memberships & retail

    Manage studio budget, spending, and reporting

    Create and execute ongoing marketing plan based on studio needs with a focus on new client acquisition, activation, retention and loyalty

    Schedule/participate in Grassroots Marketing partnerships on a weekly basis to drive new guest traffic

    Work with Studio Owner and Director of Education to optimize class schedule on an ongoing basis

    Recruit, hire, train, supervise, coach, mentor and terminate all studio staff (with support of Head Coach)

    Manage staff schedule

    Manage maintenance issues, inventory and cleanliness of studio

    Participate in studio, regional and company-wide meetings and trainings as needed

    Work closely with Studio Owner and National Sales Director to ensure health and profitability of the studio

    Social media management

    JOB REQUIREMENTS:

    2+ years of retail sales or fitness sales experience, as well as experience supervising employees successfully

    Confident in generating personal sales and training Sales Reps in sales

    Ability to work independently and collaborate with Studio Owner

    Ability to manage and drive revenue streams: memberships & retail

    Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email

    Strong customer service skills

    Ability to excel in a fast changing, diverse environment

    Ability to recognize areas of improvement and make changes using good judgement

    An affinity and passion for fitness

    Solid written and grammatical skills

    Highly organized, proficient in data management, ability to prioritize and meet deadlines

    Professional, punctual, reliable and neat

    Strong attention to detail and accuracy

    Trustworthy and ability to handle confidential information

    Ability to work harmoniously with co-workers, clients and the general public

    Proficiency with computers and Studio software

    PHYSICAL REQUIREMENTS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

    May be required to sit or stand for up to four hours at a time

    May be required to reach with hands and arms

    Must be able to bend, lift, kneel, and drive a car

    Must be able to climb up and down flights of stairs as elevators are not present at all locations

    May be asked to occasionally lift up to 30 pounds.

    Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and the ability to adjust and focus

    Must be able to effectively hear in person and via telephone

    COMPENSATION & BENEFITS:

    This position offers a very competitive base salary; based on experience & performance

    Commission paid on sales

    Opportunity to bonus, based on performance

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Run with Stride.