Job Description

STS Technical Services is hiring a HUMAN RESOURCES SERVICES SPECIALIST in OSHKOSH, WISCONSIN.

Position Summary: The Human Resource Services Specialist is a critical and foundational role to the HR organization; facilitating a virtual, high touch team member experience for those seeking assistance from HR. This role will heavily utilize ServiceNow to respond to team member inquiries and fulfill HR related requests.

Essential Duties & Responsibilities: These duties are not meant to be all-inclusive and other duties may be assigned.

• Facilitate a People First experience as the first line of contact for team members needing assistance from HR via phone or electronically.
• Resolve or escalate team member inquires related to benefits, compensation, talent management, policy interpretation, HR technology, or other HR related topics.
• Write knowledge articles that will support team members to have immediate access to relevant information.
• Fulfill team member requests related to HR administration, such as employment verification letters, ordering development services, etc.
• Conduct regular data audits of team member data with Workday system.
• Coordinate with team members and global HR team to gather data and resolve problems; identify issues, recommend actions and provide technical assistance to HR systems.
• Perform data maintenance/ entry for mass updates during times of large organizational change.

Required Qualifications:

• High School Diploma or equivalent.
• Two (2) or more years of relevant experience in Human Resources.

Preferred Qualifications:

• Ability to work within a high-volume customer service atmosphere.
• Verbal and written communication skills.
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.) skills.
• Experience with ServiceNow platform.

ABOUT STS TECHNICAL SERVICES: STS TECHNICAL SERVICES is aTOP 100 STAFFING FIRMthats partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!

If you want to speak to a Recruiting Professional directly, call 262-439-7507.

STS Technical Services is an equal opportunity employer.

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Company Description

STS Technical Services is a Top 100 Staffing Firm that’s partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries. Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!