Job Description

We are searching for an energetic, motivated, self-starter who enjoys working with customers and wants to build strong, long lasting customer relationships and be an integral part of our growing business. We are currently seeking an Inside Sales/Customer Service Representative for our Lake Forest office.

JOB DUTIES:

• Field inbound sales calls and process orders

• Develop and maintain your database in our Salesforce CRM

• Manage and grow accounts over time to gain repeat business and expand on your account management skills

• Maintain customer relationships through frequent outbound phone calls

• Proactively prospect new business by a combination of cold calling and warm calling pre-qualified leads

• Provide exceptional customer service to our existing and prospective customers

• Provide rental and sales quotes to customers in a timely and efficient manner

• Perform post-rental customer follow-up and care

• Resolve customer service issues

• Keep management informed by submitting weekly sales activity and results reports

• Monitor competition by gathering current marketplace information on pricing and products

• Contribute and work as an integral part of our team by assisting in related areas as needed

JOB REQUIREMENTS:

• Preferably one (1) year + outbound cold-calling sales experience 

• Highly motivated and self-disciplined

• Strong customer service and sales skills

• Strong communication, negotiating and organizational skills and ability to influence the sale

• Ability to multi-task and maintain a strong level of attention to detail

• Ability to work in a fast-paced work environment

• High School Diploma or GED

SKILLS & EXPERIENCE:

• Proficient with Microsoft Office applications

• Computer skills - Intermediate

• Salesforce CRM experience a plus

• Exceptional people skills

• Highly organized self-starter

• Excellent written and verbal communication skills

• 2+ years related customer service/inside sales experience desired

• Social media and online sales experience is a plus

BENEFITS:

• Medical, Dental, Vision Insurance

• 401k

• Paid Time Off (vacation, holiday, sick)

COMPENSATION:

• Hourly/Salary (to commensurate with experience) + Commission

Company Description

To Learn More About Our Company Visit www.sunpaccontainers.com