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Call Center Escalations Team Member

The Azek Company

Call Center Escalations Team Member

Wilmington, OH
Paid
  • Responsibilities

    JOB SUMMARY:

    The Recycle Operator, under the direction of the Production Shift Supervisor, will be responsible the staging and movement of materials within the production environment and removing contaminates as introduced to the shredding process. The Recycle Operator will unload materials from vehicles and sort inbound materials based on standards.  They will also have knowledge and experience related to raw material identification.  This position will adjust the material loading based on quality specifications.  This team member will display a commitment to our values.   

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    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Contributes to accident free operations and compliance to all health, safety, environmental, and quality requirements and regulations
    • Ensures operational goals are met each shift
    • Completes daily duties in accordance with workplace organization and efficiency methodologies, such as TPM and 6S
    • Sorts inbound materials based on quality standards
    • Stages and loads materials to support process
    • Starts, operates, maintains and shuts down the shredding line
    • Acts as point of contact to adjust material input based on quality testing
    • Works closely with Quality Specialist
    • Primary role driving recycling of materials within the plant
    • Maintains forklift operator certification
    • Monitors performance of equipment and ensures that equipment operates to specifications
    • Performs daily maintenance checks on equipment before use
    • Uses safe operating procedures while operating equipment
    • Maintains knowledge and adherence to the Bills of Process (BOP), Standard Operating Procedures (SOP) and Critical to Quality (CTQ) standards
    • Completes Quality Check paperwork as scheduled
    • Responsible for detailed and accurate completion of Production Operator reports and Work Orders
    • Performs activities to maintain material control accuracy – cycle counts, inbound and outbound material transactions
    • Diagnoses process and equipment defects, makes minor repairs, documents work orders for other repairs and assists Maintenance personnel as needed
    • Cross-trained to perform other operator positions
    • Operates in a manner that provides value to the team
    • Performs additional duties as needed and/or assigned by management

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    Required Skills

    QUALIFICATIONS, EDUCATION AND EXPERIENCE:

    • QUALIFICATIONS, EDUCATION AND EXPERIENCE:

      • Strong decision making, analytical skills and proven ability to work cross-functionally
      • Strong attention to detail
      • Strong reading and comprehension skills
      • Good communication skills
      • Must be self-directed and motivated and able to multi-task in fast-paced, 24/7 manufacturing environment
      • Computer skills to include: basic input of information into ERP system on receiving and shipping process
      • Ability to share responsibility and accountability
      • Work schedule flexibility to accommodate needs of the business

       

       

    • Strong decision making, analytical skills and proven ability to work cross-functionally

    • Strong attention to detail

    • Strong reading and comprehension skills

    • Good communication skills

    • Must be self-directed and motivated and able to multi-task in fast-paced, 24/7 manufacturing environment

    • Computer skills to include: basic input of information into ERP system on receiving and shipping process

    • Ability to share responsibility and accountability

    • Work schedule flexibility to accommodate needs of the business

     

     

    Required Experience

    QUALIFICATIONS, EDUCATION AND EXPERIENCE:

    • High School Diploma or GED, required
    • Demonstrated ability to work within company values
    • A minimum of 5 years of experience operating material handling equipment
    • Forklift Certification – either current or in prior work experience
  • Qualifications

    QUALIFICATIONS, EDUCATION AND EXPERIENCE:

    • QUALIFICATIONS, EDUCATION AND EXPERIENCE:

      • Strong decision making, analytical skills and proven ability to work cross-functionally
      • Strong attention to detail
      • Strong reading and comprehension skills
      • Good communication skills
      • Must be self-directed and motivated and able to multi-task in fast-paced, 24/7 manufacturing environment
      • Computer skills to include: basic input of information into ERP system on receiving and shipping process
      • Ability to share responsibility and accountability
      • Work schedule flexibility to accommodate needs of the business

       

       

    • Strong decision making, analytical skills and proven ability to work cross-functionally

    • Strong attention to detail

    • Strong reading and comprehension skills

    • Good communication skills

    • Must be self-directed and motivated and able to multi-task in fast-paced, 24/7 manufacturing environment

    • Computer skills to include: basic input of information into ERP system on receiving and shipping process

    • Ability to share responsibility and accountability

    • Work schedule flexibility to accommodate needs of the business