Job Description
WHAT YOU WILL BE DOING:
You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. You enjoy working in a team and accomplishing tasks that will make other’s feel cared for - and it just so happens you’ll be doing just that in an award-winning hotel.
- Properly cleaning and maintaining the assigned daily guest room credits to standard which includes: making beds, washing bathroom fixtures, shower walls, floors and mirrors, vacuuming, replacing towels, amenities and paper supplies, maintaining cleanliness of entry doorways, dusting and wiping clean all furniture, artwork, windows, sills and air vents
- Taking ownership of guests’ privacy and belongings
- Taking initiative to add personalized experiences for your guests
- Providing warm and friendly service for both internal or external guests
- Actively participating in morning briefings
- Participating in any scheduled training and development programs
- Following all safety rules, emergency procedures and fire prevention regulations.
- Making rollaway beds as needed
- Reporting maintenance items
- Returning all lost and found articles to Risk Management
- Following all hotel and departmental policies and procedures and service standards
- Any other tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
- Constant standing and walking throughout the shift
- Constant bending, kneeling, pushing, pulling
- Occasional lifting and carrying over 50 lbs
- Occasional ascending or descending ladders, stairs and ramps