Job Description
Company Description SWM Analytics offers your company quality staffing solutions in order to place the right people in your open positions. Whether you are looking for full time employees, executive hires or part time staffing our teams in place are ready to help you. Call us up to arrange an appointment and we will have your hiring or job-seeking needs met in no time by one of our professional team members
Job Description We are currently seeking a Client Account Representative to deliver detailed sales and communications work. This representative will work to ensure the accurate and timely processing of clients’ data.
Responsibilities:
Perform routine, detailed sales updates
Develop customer relationships and provide contacts to the Business Development Team.
Establish rapport and trust with the client in a relationship where a counselling approach is required.
Review and analyze sales data.
Resolve consumer and client issues.
Handle inbound and outbound client and customer requests and inquiries.
Build relationships with B2B clients and cross collaborate with other departments.
Develop an in-depth knowledge and understanding of company products and activities.
Qualifications
Bachelor Degree in Marketing, communication, or related (College or University) preferred.
Comfortable working in a team environment and independently under steady deadline pressure.
Possess exceptional organizational and analytical skills to make sure all projects are completed timely.
Excellent communication skills (Verbal and written)
Intermediate level proficiency using PC ( G suite, Excel, and Word)
Able to handle difficult situations in a manner that upholds good business relations
Positive, energetic person with expertise working in the Customer Service.
Additional Information