Job Description

Title: Customer Service Agent PNC Country: United States Job description: At SYKES, we help people one caring interaction at a time - that includes you! Join us as a Financial Services Representative to assist customers in obtaining banking information and provide customer service support at the Wise site!  You'll shine in this role if have experience or interest in the financial services industry and a strong passion for helping customers.  In this role, you'll listen to customer needs and concerns and help them to solve problems concerning service or products in a fun team environment. DURING THIS TIME OF THE COVID-19 PANDEMIC, WE'RE KEEPING YOUR HEALTH AND SAFETY TOP-OF-MIND.  WE HAVE IMPLEMENTED THE FOLLOWING PROCEDURES AT OUR FAYETTEVILLE LOCATION:

• Video interviewing tools so you can interview for a job with us right from home!
• Increased hand sanitizer stations and wipes throughout the facility
• Mask required 100 percent while in facility
• Sick call out and assessment with HR
• Enhance cleaning daily in facility, with a concentration on highly touched surfaces
• Educational videos and signage throughout the facility providing updates and information
• Day one education session regarding COVID in and outside of workplace
• Communication/deep clean/Quarantine process for all positive cases or potential exposure

WORK WITH US AND YOU'LL ENJOY:  Full-Time Schedule (40 hours/week) 100% Paid Training Full benefits package including medical, dental, vision, life insurance and company matched 401(k) retirement plan Paid time off 100% free college tuition program through Ashford University (online) after just one year of employment!   Requisition #: 6104BR State/Province: Virginia Site: Wise II Workplace Type: B&M Address: 10431 Pinnacle Drive City: Wise Zip/Postal Code: 24293 Hiring Group: Agent About SYKES: ABOUT SYKES WISE Location: 10431 Pinnacle Drive, Wise, Virginia 24293