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Data Entry/ Administrative Specialist

SYNRGO

Data Entry/ Administrative Specialist

Sherman Oaks, CA
Full Time
Paid
  • Responsibilities

    Job Description

    If you are ready to join a rapidly growing company that values collaboration & inclusion, SYNRGO is the place for you. We encourage growth & development and offer a generous compensation and benefits package to our teammates.

    DATA ENTRY/ ADMINISTRATIVE SPECIALIST

    The Data Entry/ Administrative Specialist will work independently and is responsible for the timely and accurate filing of real property documents; maintains specific recording desk procedures as they apply; accomplishes department objectives, organizes, and monitors individual work processes for the client environment while maintaining the company’s operational practices. You will use work experience and reasonable judgment when making clerical corrections to documents with the ability to ask for assistance as needed; learn and follow company policy and techniques to avoid operational errors from happening.

    RESPONSIBILITIES:

    • Learn to abstract, scan, and submit recordable real estate documents using multiple company operating systems while maintaining strict deadlines in place.
    • Receive rejection notices through electronic systems and respond effectively and accurately. ·
    • Communicate detailed rejection notifications to clients through telephone and email and assist in making the needed corrections to complete the successful recording of the transaction.
    • Sort recorded document packages per client and correctly tag the packages to be returned per company procedures.
    • Address client inquiries and requests via phone call and email.
    • Utilize company-specific tools to research and reconcile daily billing as it pertains to the operation.

    REQUIREMENTS:

    • 1-2 years in Banking, Insurance, and/or Real Estate industry

    • Excellent Customer Service Skills

    • Excellent verbal and written communication skills

    • Proficient computer and typing skills

    • Proficient with Microsoft Office

    • Excellent attention to detail and data entry skills

    KEY ATTRIBUTES

    • Strong knowledge of lender loan documents (promissory note, right to cancel, mortgage, etc.)

    • Experience in auditing documents for funding purposes

    • Excellent time management and multi-tasking skills, without compromising production or quality

    • Metric Expectations – 4 full closing packages per hour

    • Versatile Team player and Problem Solver – create wins and goes the extra mile to get results

    • Dynamic communicator - both oral and written

    SYNRGO is a one-stop source for managing, recording, and delivering documents for the mortgage industry. SYNRGO has twenty-five offices nationwide, 300 employees, and extensive experience over the past twenty-five plus years in all aspects of mortgage document handling. With combined experiences of over 42 years, we are the most highly skilled and equipped recording service provider nationwide.

    To learn more about SYNRGO visit our website at www.synrgo.com

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