Job Description

BILINGUAL PERSONS ARE ENCOURAGED TO APPLY! (SPANISH OR OTHER LANGUAGES)*

JOB OPENING: Member Service Representative/Teller

RESPONSIBILITIES AND DUTIES

JOB RESPONSIBILITIES: Member Service Representatives greet members, perform teller transactions over-the-counter and by phone, answer member account and financial questions and inform members about credit union services, financial education and asset-building opportunities. SHOULD BE ABLE TO WORK TWO SATURDAYS A MONTH AND UNTIL 6:30 PM ON WEEKDAYS. CASH HANDLING OR RELATED EXPERIENCE REQUIRED. BILINGUAL A PLUS. This is a full-time position (approximately 38 hours/week). Member Service Representatives play a key role in helping members and potential members understand the wide array of services, education, and counseling we provide.

QUALIFICATIONS AND SKILLS

QUALIFICATIONS: At least one year of cash handling experience and customer service experience required. Should be enthusiastic about our mission of serving the underserved and working for community development. MUST BE ABLE TO WORK SOME SATURDAYS (9:30 AM TO 2:00 PM) AND UNTIL 6:30 PM ON WEEKDAYS.

BENEFITS

Health insurance, dental insurance, short-term and long-term disability insurance; option to join 401k retirement savings plan at 6 month anniversary; sick and vacation days plus all federal holidays off with pay. Credit Union also offers Employee Assistance Program.

$15.00 per hour is base pay, with $.25 incentives each for bilingual and notary service, and there is a pay raise structure based on skills and experience developed on the job.

Company Description

Cooperative Federal is a credit union dedicated to community development, economic empowerment and social justice - for our individual members, our community, and our world. Join a dedicated team of community activists posing as bankers, and be an active part of the struggle against injustice, disempowerment, discrimination, corporate irresponsibility and environmental degradation. Our goals are to serve those unserved or underserved by for-profit financial institutions, to build an economy in opposition to the structures of injustice, and to manage the combined assets of members in responsible ways Read more at www.coopfed.org.