Job Description

Experience Designer (UX)

The Saatchi & Saatchi Digital Platform Design group is multi-disciplinary collective of digital- first professionals specializing in web and other enterprise level platform user experience and visual design. We create and maintain experiences for millions of users spanning all types and backgrounds. We work closely with all of our partner disciplines and fellow creatives to ensure that the entire customer journey and brand experience is seamless, supportive of the company’s vision and best in class. Our group is committed to the principles of informed, inclusive design, as well as positivity, collaboration, peer support and inventiveness. All ideas are welcome!

What’s a Saatchi XD?

Experience Designers are at the core of what we do. They are highly valued individuals and teammates that we rely on to invent, educate and solve problems in a way only Experience Designers can. They are thoughtful, clever and multi-faceted. We support our XDs by ensuring, no matter their level, that their voices are heard and valued. XDs are involved at every stage of the project lifecycle. We encourage and support our XDs by providing opportunities to pair up with other creative individuals and providing access to all the core digital disciplines. Our Experience Designers never work in a silo. They are an integral part of the team and the company. And, if you ever find yourself curious about other creative areas, whether it be a commercial shoot or learning more about branding, we believe in providing opportunities for our XDs to stretch, learn and grow. As a Sr. XD, you will be given the opportunity to truly own your work. You have access to the client and will help care for the team through mentorship, feedback and support of your peers. You will work directly with group Creative Leadership and have runway to utilize your skills and intelligence to the fullest.

Requirements

• Minimum 2-5 years of experience in a User Experience Design (UX) role

• Experience in a client-based or upper-level stakeholder environment

• Experience working on numerous type of web projects

• Hands on experience spec’ing for and creating data-driven experiences

• Minimum of 2 years working with high profile clients, products or projects - Working knowledge of:

• Customer Experience (CX) Design, The Consumer Journey and Digital Ecosystems - Enterprise level commerce and/or large scale web content platforms

• How to design for large audiences (>1MM unique users)

• How to design for data-driven, connected experiences

• Current “attention, capture and retention” UX design techniques

• Current usability best practices - basic and advanced

• Current web accessibility criteria and best practices - ability to spot and correct violations - Agile and interactive design and development processes

• Modular interface design vs one-off design

• The fundamentals of Digital Product Strategy

• Demonstrated proficiency in:

• Navigation design, content mapping and search modeling

• •  Hi fidelity user interface architecture and interaction design (wireframes & flows)
• •  Writing specifications, requirements and annotations
• •  High fidelity prototyping suitable for testing and executive review
• •  Personas & User Journeys
• •  UI designs that marry front end experiences to back end systems (CMS, DAM, CRM)

• •  Designing flows & complex interactions such as selection, configuration and all stages of

    the online commerce funnel

• •  Modular (component-driven) website interface design; ability to create multiple versions of

    a single page without breaking component or backend requirements

• Assisting with internal qualitative studies to vet experience and design concepts - Figma and Sketch as primary design tools

• Invision and Keynote as presentation tools

• Managing and maintaining UX assets

• Applying user research to your work - data driven design - Contribute to Artifact/Asset Libraries

• Contribute to Digital Style Guides

• •  Ability to work independently and represent the UX group on long work tracks/projects
• •  Comfortable working across multiple projects depending on needs and timing
• •  Pro-active reporting to Creative Leadership and presenting work to entire group
• •  Co-working with Visual Designers and hybrids at all levels
• •  Positive, group-minded approach to work; ability to collaborate easily with others
• •  Ability to follow brand and client guidelines

• •  Participate in vision work and help out on internal projects, including staying on top of

    current trends and advances in the field of UXD and Digital Products

• •  Providing UX insights and design assets, when needed, for presentations
• •  Familiarity with product and project management tools and techniques
• •  Help grow up less experienced designers of all types

• •  Advance the understanding of Digital Product Design within the organization

    Bonus Points

    • Experience working on or exposure to high-profile or global level brands
• •  Experience working on other non-web digital products and experiences
• •  Exposure to or experience with Digital Content Strategy
• •  Exposure to or working with digital advertising and marketing (including social media)
• •  Exposure to or working with search engine optimization (SEO)
• •  Working with digital advertising, digital content creation and marketing groups
• •  Interpretation of website traffic data and large-scale user data sets
• •  Experience working in the digital Automotive vertical
• •  Experience working with Consumer Products, eCommerce and/or CRM
• •  Concepting and designing after-purchase and loyalty experiences
• •  Working in Jira and other project management programs (contributor not manager)

• •  Design and co-run one or more of the following User Research types: Remote moderated &

    unmoderated testing, in-person moderated testing, surveys, and/or user interviews

    Education

    We encourage people of all backgrounds to apply. We value the work of people who are formally educated and those who are self-taught. A bachelors degree in the social or computer sciences is desirable. Additional formal education in Design and/or User Experience is not required if the above skills and working knowledge of UX principles and deliverables are met. General Assembly certificates are not considered equal to college degrees or a replacement for work experience. Any education or extension learning in Advertising, Marketing and Digital Communications is encouraged.

    What We’ll Need From You

    • Portfolio of work: Show off your skills, techniques and breadth of work

• •  Share your story: Each person is unique, so we like to hear about your experiences and how

    those influence your work

• •  Lessons Learned: We’ve all been there. What are some of your highs and lows? How did

    those experiences change (or not!) your approach or your perspective?

• •  Why us? What about this opportunity excites you?

Additional Information

All your information will be kept confidential according to EEO guidelines.