Job Description

The Account Executive works in conjunction with the account team to fulfill client campaign planning, execution, management and analysis. This role interfaces with our clients on a daily basis and is responsible for building and maintaining a strong working relationship. This position is designed for someone with at least 2 to 3 years of work experience and is the key contributor for all client day to day issues and projects.

Account Executives also work closely with the project management, strategy, data, analytics, and creative and mail/email production teams to appropriately define the client’s opportunity and deliver a set of solutions aimed at fulfilling brand objectives. Being able to multi-task, problem solve, bring a 'can-do' attitude, and a proven ability to work in a collaborative environment is paramount. The successful candidate will have experience with CRM. Automotive marketing experience is preferred.

CORE DUTIES AND RESPONSIBILITIES:

• Anticipates client questions and has thought out answers/solutions
• Demonstrates thinking/communicating from the client's perspective as well as Razorfish Account Management 
• Performs day-to-day client contact
• Schedules client meetings and responsible for conference reports
• Coordinate deliverables for weekly status reports (projects, due dates, etc)
• Partners with the project management team to ensure commitments made are realistic, within scope and delivered without error
• Prioritizes & sets expectations on deliverables
• Drives client communication and cross team coordination
• Excel and MS Office proficiency required
• Exceptional written and verbal communication skills
• Strong time-management and organizational skills
• Strong client-service orientation and proven team player
• Flexible to evolving responsibilities and last-minute changes
• Understands marketing reporting and able to contribute insights

Qualifications

• BA in marketing, advertising or related field.
• 1-2 years experience with a digital agency.
• CRM experience specifically: DM and email, SMS, push notes and in vehicle messaging
• Automotive experience

Additional Information

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200.