As a Sales Associate you are the face of Saf-T-Swim. You are responsible for delivering exceptional customer service and making our customers feel welcome and well informed.

Responsibilities

Required to be always friendly and courteous as well as greet every customer as they enter and leave the facility.

You are expected to interact with all customers, students, and staff members in an upbeat and positive manner that supports the Saf-T-Swim Brand’s standard.

Possess a mastery of all Saf-T-Swim programs, procedures, policies, products, and functions to confidently provide all necessary information.

Convert leads into registrations by asking open-ended questions to determine customer needs and making appropriate product recommendations.

Establish an ongoing relationship with customers to drive long term enrollment through consistent communication and being well informed regarding their student's lesson progress.

Maintain a calm professional demeanor when faced with customer dissatisfaction by gracefully diffusing the disgruntled customer’s concerns objections and escalate to a manager or supervisor when unable to resolve customer issues.

Conduct Administrative duties such as open and close the facility, organize schedules, and organize merchandise displays.

Ensure all current and past registration forms are completed with all required information and signatures and process financial transactions in a timely manner in our systems.

Perform other duties as assigned.

Requirements

Working knowledge of computers and Microsoft products.

Ability to work a flexible schedule including day, evening, weekends and/or holidays.

Have a clear pleasant voice, a cheerful and friendly personality and possess strong communication skills.

Must be able to multi-task.

Regular, dependable attendance and punctuality.

Neatly groomed/good hygiene.

Required to wear Saf-T-Swim uniforms.

Legal documentation establishing your identity and eligibility to be legally employed in the US.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.