Job Description

JOIN OUR TEAM IN HELPING TAXPAYERS RESOLVE THEIR TAX ISSUES.

Are you a credentialed EA? If you’re a tax professional, we need you to help our clients resolve their federal tax issues, whether its back taxes, levies, or wage garnishments. We also offer training if you have a minimum of 1 year experience resolving federal tax issues for clients. You’ll advance our goal of “Making Tax Relief Simple, Accessible, and Affordable” by obtaining the best possible resolution to our client’s tax issues. You’ll also play an important role in our effort to enhance our brand by relieving our clients tax burdens and delighting them with the results you achieve.

RESPONSIBILITIES:

• Resolve clients’ federal tax issues via phone call or form submission depending on the case.

• Conduct Examiner calls if needed.

• Handle cases with an assigned Revenue Officer, if applicable.

• Diligently follow up on deadlines set by Examiners.

• Promptly release levies and wage garnishments for clients, if applicable.

• Collaborate with team members to determine the best possible resolutions, if needed.

• Appeal program rejections if applicable.

• Any other things that may be necessary to achieve the best possible outcome for our clients.

• WORK ENVIRONMENT:

  This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard office supplies. While working in the office, the setting is a standard office environment with low to moderate noise levels and temperature controlled.

  PHYSICAL DEMANDS:

  While performing the duties of this job, the employee is regularly required to talk or hear. Employees are required to sit at a desk for the majority of the workday with occasional standing and walking within the office environment. The employee is required to use hands and fingers for writing and typing, handle or feel office tools or controls; and reach with hands and arms. Employees may occasionally crouch or kneel. The employee must occasionally lift and/or move up to 20lbs. Specific vision abilities required by the job include close vision, distance vision (may be corrected), peripheral vision, depth perception, and ability to focus on the task at hand.

• Pay is 70,000-100,000$ a year

• The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions