Status: Part-Time, Non-Exempt | Pay: $21.50/hour | Schedule: Thursday-Friday: 1:30pm to 9:00pm; Saturday-Sunday: 1:00pm to 9:00pm

Job Summary: The Safety Specialist is accountable for delivering supportive services and logistical assistance to the Emergency Shelter Program during assigned shifts. Primary duties involve helping with shelter setup, ensuring the facility remains safe, and supporting crowd management and crisis response. A client-centered, trauma-informed approach to housing is essential.

Mission Statement: 'To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.'

** Benefits Offered :**

• 100% employer-paid medical insurance at base tier
• Voluntary dental and vision insurance
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Mileage reimbursement
• Referral program
• Opportunities for career advancement

Essential Duties and Responsibilities:
Shelter Support

Goal: Create and maintain a safe, client-centered environment that supports guests in rapidly exiting homelessness.

• Support the execution of shelter operations to ensure services are delivered in a high-quality, guest-centered, and trauma-informed manner

• Engage with guests to encourage and discuss progress toward securing housing

• Assist with the setup and upkeep of shelter spaces

• Help maintain overall cleanliness and safety of the facility, including tasks such as emptying trash and general clean-up

• Support the receipt and verification of vendor deliveries, including completing tally sheets

• Help organize supplies and respond to facility needs as they arise

• Contribute to a safe and orderly environment by managing traffic flow and monitoring entry points

• Conduct basic searches of individuals or belongings with respect for their dignity

• Perform perimeter checks and fire watch duties with diligence and accountability

• Support drivers with guest engagement during shuttle ride-alongs

• Answer phone calls and respond to inquiries as needed

Administration

Goal: Provide administrative support for program operations

• Help maintain accurate and detailed daily summary records

• Support documentation and reporting tasks

• Assist in logging perimeter checks and fire watch activities

Miscellaneous

• Participate in staff meetings and training sessions as required

• Provide support for guest services and program activities when needed

• Carry out special projects or tasks assigned by the Supervisor

Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish (E-Verify Participation Poster English and Spanish) Right to Work Poster: English & Spanish (If you have the right to work, don't let anyone take it away) House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.