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Call Center Associate

Sage Staffing

Call Center Associate

Valencia, CA
Full Time
Paid
  • Responsibilities

    Job Description

    A leader in medical device manufacturing is looking for a positive and professional CALL CENTER ASSOCIATE to join their team on a full-time basis.

    The CCA is responsible for developing and maintaining excellent client relations with doctors, therapists, patients, and field representatives. Additionally, the CCA handles heavy call loads and uses sales skills across the company's business product lines to meet and exceed target revenue goals. 

    • Handle inbound calls, using professional and proactive client service skills
    • Assist with billing for the customers and helps with authorizations
    • Promote current marketing campaigns and understands the necessity of the company's products
    • Assist the sales team by providing information to patients, doctors, and centers as needed
    • Answer basic product line questions and routes calls as needed
    • Identify and address customer needs using selling techniques

    LOCATION: Santa Clarita, CA

    PAY RATE: $15-$16/Hour

    COMMISSION: Yes (up to $500 per month once hired permanently)

    Company Description

    Sage Staffing was founded in Santa Clarita in 1987. We were one of the first locally owned and operated staffing firms to be established here. Our client list soon included some of the area’s best organizations, such as Princess Cruises, Newhall Land and Farming, the City of Santa Clarita, U.S. Borax, Cal Arts and College of the Canyons. This solid foundation gave us the ability to expand into the Antelope Valley with a second office in Palmdale. Sage is now trusted by over 2,500 companies in the Santa Clarita, Antelope and San Fernando Valleys. Candidates and clients throughout the area know they can rely on us for a remarkable hiring experience.