About our Brand

That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

We are seeking a dynamic Banquet Captain to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Greet every guest with a smile and maintain eye contact

Must be courteous and gracious, maintaining a professional demeanor at all times

Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

Offer guests an enjoyable experience that conforms to the hotel’s standards of excellence, professionalism and friendliness

Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest

Coordinate set up of event and ensure accuracy of set up in accordance with pre-determined packages

Ensure all furniture in event area is clean and arranged properly

Help set up and break down event equipment

Ensure that all public areas are neat and clean

Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean

Plan opening/closing assignments for serving team

Create floor plan making sure each event has a specific server

Know the menu for each function served and be able to explain the major ingredients and preparation method for each item

Read, understand and execute Event Orders to ensure safe, efficient event set up and break down

Complete prep and side work efficiently so focused attention during the event can be given fully to guest care

Greet host of event and review event order to ensure accuracy of guest expectations

Introduce host to assigned wait staff and review event order to ensure accuracy

Possess expert knowledge of all food and beverage aspects of the event

Serve food and beverages to guests, courteously and efficiently

Maintain cleanliness of event work area and equipment

Attend all pre-function meetings required to ensure events flow smoothly

Service all aspects of the banquet operation in accordance with all departmental and hotel standards

Take ownership of all service issues brought to your attention by guests

Maintain an increased awareness of safety issues throughout the hotel

Participate in scheduled departmental and administrative meetings as requested

Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

Be familiar with all safety and emergency procedures including OSHA requirements

Core Competencies

High School diploma or general education degree (GED)

Three (3) years related experience in hospitality or service industry preferred

Strong communication skills

Collaborative spirit

Ethical Conduct

Computer Proficiency: Microsoft Office, Opera PMS

Positive Attitude

Eye for Detail

Problem solving abilities

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.