Banquet Captain

Saguaro Palm Springs

Banquet Captain

Palm Springs, CA
Part Time
Paid
  • Responsibilities

    About our Brand

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

    We are seeking a dynamic Banquet Captain to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

    Responsibilities

    Greet every guest with a smile and maintain eye contact

    Must be courteous and gracious, maintaining a professional demeanor at all times

    Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel

    Offer guests an enjoyable experience that conforms to the hotel’s standards of excellence, professionalism and friendliness

    Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest

    Coordinate set up of event and ensure accuracy of set up in accordance with pre-determined packages

    Ensure all furniture in event area is clean and arranged properly

    Help set up and break down event equipment

    Ensure that all public areas are neat and clean

    Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean

    Plan opening/closing assignments for serving team

    Create floor plan making sure each event has a specific server

    Know the menu for each function served and be able to explain the major ingredients and preparation method for each item

    Read, understand and execute Event Orders to ensure safe, efficient event set up and break down

    Complete prep and side work efficiently so focused attention during the event can be given fully to guest care

    Greet host of event and review event order to ensure accuracy of guest expectations

    Introduce host to assigned wait staff and review event order to ensure accuracy

    Possess expert knowledge of all food and beverage aspects of the event

    Serve food and beverages to guests, courteously and efficiently

    Maintain cleanliness of event work area and equipment

    Attend all pre-function meetings required to ensure events flow smoothly

    Service all aspects of the banquet operation in accordance with all departmental and hotel standards

    Take ownership of all service issues brought to your attention by guests

    Maintain an increased awareness of safety issues throughout the hotel

    Participate in scheduled departmental and administrative meetings as requested

    Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions

    Be familiar with all safety and emergency procedures including OSHA requirements

    Core Competencies

    High School diploma or general education degree (GED)

    Three (3) years related experience in hospitality or service industry preferred

    Strong communication skills

    Collaborative spirit

    Ethical Conduct

    Computer Proficiency: Microsoft Office, Opera PMS

    Positive Attitude

    Eye for Detail

    Problem solving abilities

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.