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Brand Experience Manager

Saguaro Palm Springs

Brand Experience Manager

Palm Springs, CA
Full Time
  • Responsibilities

    About our Brand

    That colorful hotel in the desert, The Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor.

    We are seeking a dynamic Brand Experience Manager to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.


    Management of creative initiatives and maintaining brand standards and integrity.

    Pre-production and execution of all brand activations and events.

    Oversee press tours and production assist on photoshoots and filming.

    Facilitate Brand onboarding sessions for new employees communicating brand guidelines and brand vision

    Researching current brand positioning and developing unique solutions that will connect with hotel guests.

    Maintaining and enhancing the overall guest experience on property: Including, but not limited to collateral, signage, physical brand touchpoints and moments of discovery.

    Maintenance and development of creative partnerships and relationships within the local community with a focus on fostering a diverse and inclusive network.

    Identify, engage, and build relationships with loyal guests while looking for new and innovative ways to provide anticipatory, membership-style service.

    Collaborate with all internal stakeholders by communicating and engaging all areas of the operation to support the guest experience including General Manager, Front Desk, Food & Beverage, Sales, Housekeeping and Engineering.

    Core Competencies

    Must have 3+ years’ experience in Hotel or Creative Management roll.

    Knowledgeable in neighborhood and city nightlife, Restaurant, Bars, Museums, Art scene and cultural activities

    Excellent customer service skills.

    Brand Awareness – a clear understanding of brands and the marketing mix

    Clear verbal and written communication skills.

    Detail oriented and ability to work in fast paced environment.

    Computer skills: Microsoft Office and Adobe Creative Suite

    Excellent follow up skills.

    Excellent time management skills.

    Excellent listening skills.

    Compensation & Benefits

    We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

    We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.