We are a fast pace oral surgical practice looking for an experienced clerical employee for its Lynn Melrose and Peabody and surrounding locations. An ideal candidate should have experience and knowledge of dental/oral surgery/medical insurance. We are looking for a team player that can adapt and flourish within a fast paced schedule and stressful and demanding situations. Experience working at the front desk and scheduling appointments is considered a plus. Initial employment will be in our Lynn location but the position would require scheduling flexibility between other offices. The candidate must be fluent in Spanish.

Duties & Requirements

· Answer phone calls related to scheduling appointments and general questions related to oral surgery.

· Checking in patients at the front desk including collecting fees and coordinating appropriate patient documentation.

· Communicating with referring dentists to assure patient charts are complete prior and post appointment.

· Understand and check patient insurance coverage to estimate collections and payments.

· Filing patient charts.

· Relay messages from referring dentists to our surgeons.

· Comply with office policies, procedures, safety, OSHA, HIPPA, and MA Dental Board guidelines.

· Ability to effectively function in a fast paced and stressful environment.

· Scheduling flexibility to account for occasional early/late appointment scheduling as well as some weekend openings.

Qualifications

· Strong interpersonal, communication and organizational skills

· Ability to multi-task and adapt to a stressful environment.

· Solid computer skills and knowledge. Ability to type quickly also beneficial.

· Knowledge of medical insurance coverage plans.

· Dental and Medical knowledge a plus.

Spanish speaking proficiency required (Lynn - positive for Peabody)

Job Type: Full-time