Benefits:

Bonus based on performance

Opportunity for advancement

Paid time off

How to Apply

Submit the following to rollingsudslancasteroffice@gmail.com

Your resume

A 60-second video explaining why you’re the right fit for this role

Submit your resume on this job post

The video is required. Applications without a video will not be reviewed.

About Us

Rolling Suds of Lancaster-Harrisburg and West Baltimore Ellicot City is the largest power washing franchise in our network, operating territories across Central Pennsylvania and Baltimore, Maryland. We serve both commercial and residential clients and are scaling rapidly. We're looking for a sharp, self-driven remote team member who can take ownership of sales support, CRM management, and day-to-day admin tasks without needing to be micromanaged.

The Role

You will report directly to the CEO and serve as the backbone of our sales and administrative operations. This is a full-time remote position, Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time. This is not a passive role — you need to be proactive, detail-oriented, and comfortable working independently. You’ll be the person who keeps our CRM clean, our follow-ups on time, and our operations running smoothly behind the scenes.

Responsibilities

CRM & Sales Support

Manage and organize our CRM systems (Workiz and Go High Level) daily — update job statuses, customer records, and pipeline stages

Conduct customer follow-up calls, emails, and texts to confirm appointments, collect feedback, and recover lost leads

Perform occasional cold outreach to prospective commercial clients using provided lists and scripts

Ensure no leads fall through the cracks — every inquiry gets a timely response

Generate reports from CRM data as needed

Admin & Operations

Manage and schedule social media posts across platforms

Assist with payroll processing and basic bookkeeping tasks

Handle email and calendar management using Office 365

Prepare simple reports, documents, and internal communications

Support the operations team with scheduling, coordination, and follow-through on tasks

Requirements

Perfect written and spoken English (light accent is acceptable)

Experience with CRM platforms (Workiz, Go High Level, or similar service-industry CRMs preferred)

Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams)

Strong organizational skills and attention to detail

Self-starter who takes initiative without waiting to be told what to do

Reliable internet connection and a quiet, professional work environment

Available to work Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time

Previous experience in a service-based business, home services, or franchise environment is a strong plus

What We’re NOT Looking For

Someone who needs constant direction or hand-holding

Task-completers who only do exactly what’s asked and nothing more

Candidates who treat this as a side gig — this is a real role with real accountability

What We Offer

Fully remote position with a growing, fast-paced company

Direct access to ownership — your work matters and is visible

Opportunity to grow into a larger role as we scale

Competitive pay based on experience

A team that values results over busywork

AI-generated, clearly generic, or copy-pasted applications will not be considered. We can tell.

This is a remote position.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rolling Suds Corporate.