Sales Administrative Assistant/CSR

FASTSIGNS #62001

Sales Administrative Assistant/CSR

San Jose, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Health insurance

    FASTSIGNS #62001 is hiring for a Sales Administrative Assistant/CSR to join our team!

    FASTSIGNS® is a leading provider of custom signage and graphics solutions, serving a diverse range of clients through a network of over 700 locations worldwide. Our centers deliver high-quality visual communication products designed to help businesses and individuals make impactful impressions. Each FASTSIGNS® location is independently owned and operated.

    We are seeking an energetic and detail-oriented Sales Administrative Assistant/CSR to join our dynamic team. In this role, you will work closely with our account managers to support sales operations, manage administrative tasks, and ensure smooth communication between clients and our sales team. Your proactive approach and organizational skills will contribute to delivering exceptional customer service and maintaining efficient office workflows.

    <Responsibilities>

    Greet customers and provide general front counter support.

    Answer incoming phone calls and respond to general email inquiries.

    Collect project details and customer information to support account managers and the sales team.

    Client communications through internal system.

    Accept and process customer payments using various payment methods.

    Provide basic product information and help guide customers to appropriate solutions.

    Site surveying.

    Representative for network meetings.

    Daily outbound sales calls.

    <Experience>

    1-2 years of office or clerical experience in a fast-paced environment

    1-2 years of retail or counter sales experience

    High school diploma or equivalent

    <Requirements>

    Basic computer proficiency and willingness to learn internal software systems

    Proficiency in Gmail and Google Workspace

    Strong organizational skills and attention to detail

    Strong customer service and phone etiquette

    Ability to manage multiple tasks in a fast-paced office environment

    Outgoing, responsive, eager to learn and has the ability to build relationships

    Great listening and communication skills

    Ability to work under pressure to output high volume, high-quality work

    Ability to sit for 4 hours or more

    Ability to view a computer screen for 4 hours or more

    Join us to be part of a vibrant team that values proactive communication, attention to detail, and delivering outstanding support. This paid position offers an exciting opportunity to develop your administrative skills while contributing to our company's success!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.