The Sales & Events Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support. The ideal candidate has a friendly demeanor, the ability to learn new computer programs, and can multitask and complete projects in a timely manner. This person should demonstrate exceptional customer service, attention to detail, and problem-solving skills. Responsibilities: • Politely and professionally answer the telephone and greets clients. • Maintain an accurate and easy-to-use filing system for storing sales documents. • Respond to inquiries - inbound phone, written, advertising, tradeshows. • Conceptualize, draft and send well-constructed and professional correspondence and proposals. • Host property tours, familiarizing customers and potential customers with property features, products and services. • Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication. • Input group and individual reservations into hotel property management systems. • Trace and follow up on group and individual billing. • Prepare and distribute group resumes. • Preparation for VIP guests as needed. Qualifications: • Enjoys talking with customers and can communicate through verbal and written channels • High school diploma or GED required • Proficient in basic computer software and can quickly learn to use new programs • Customer service experience in our industry is preferred • Proven track record of completing projects on time in an orderly manner • Must know how to use the Opera PMS system. Compensation: $16 - $18 hourly

• Politely and professionally answer the telephone and greets clients. • Maintain an accurate and easy-to-use filing system for storing sales documents. • Respond to inquiries - inbound phone, written, advertising, tradeshows. • Conceptualize, draft and send well-constructed and professional correspondence and proposals. • Host property tours, familiarizing customers and potential customers with property features, products and services. • Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication. • Input group and individual reservations into hotel property management systems. • Trace and follow up on group and individual billing. • Prepare and distribute group resumes. • Preparation for VIP guests as needed. • Perform any other job-related duties as assigned.