About Found Rental Co.

As a premier luxury event furnishing rental company, we partner with clients to transform their visions into unforgettable experiences. Our success is built on a foundation of strong values and a passionate team. We firmly believe in our mission of creating spaces that inspire and bring comfort.

Our team lives by five core values, and we are looking for someone who not only understands them, but actively works/lives by them.

• C ollaboration: Succeed as a team
• H eart: Relentlessly care for others
• A uthenticity: Bring our best self
• I ntegrity: Do the right thing
• R eliability: Be dependable

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The Role

At Found Rental Co., our Sales Assistants are the backbone of our customer experience and the heartbeat of our showroom. You are not just managing orders, you are a co-creator of "Found moments." You provide the structural support that allows our Sales Team to dream big with clients, ensuring that every logistical detail is handled with heart and reliability.

We are looking for a professional who views organization as an act of service and detail-orientation as a way to bring comfort to our clients. You thrive in a fast-paced environment, balancing the needs of high-end events with the authentic warmth that defines our brand.

The Found Difference: Our Core Values in Action

Collaboration (Succeed as a Team): You act as the vital link between the creative vision of the Sales Team and the logistical execution of the Warehouse. You don’t work in a silo, you proactively anticipate needs to ensure the entire team wins.

Heart (Relentlessly Care for Others): You understand that behind every order is a significant life event. You treat every client inquiry and team request with empathy, kindness, and a solution-oriented spirit.

Authenticity (Bring Our Best Self): You are a genuine representative of the Found brand. You communicate honestly about availability and timelines, ensuring that our "best self" is always the one the client meets.

Integrity (Do the Right Thing): You handle client data, order accuracy, and company resources with the highest ethical standards. You take ownership of mistakes and correct them with transparency.

Reliability (Be Dependable): You are the "final check" that ensures nothing falls through the cracks. Whether it is a showroom mockup or a post-event follow-up, your team and your clients know they can count on you.

Key Responsibilities

Customer & Sales Team Support

• Inspired Service: Deliver a luxury hospitality experience via phone, email, and in-person visits, ensuring every interaction feels welcoming and comfortable.
• Strategic Partnership: Support Senior Account Executives and Account Executives by managing the "moving parts" of daily sales, allowing them to focus on business growth.
• Critical Communication: Act as the primary liaison between Sales and Operations. You translate "visions" into "logistics" by relaying critical updates and order changes with speed and precision.
• Client Stewardship: Maintain and deepen client relationships by serving as a knowledgeable, trusted point of contact, especially when the Sales Team is onsite at events.

Sales & Event Coordination

• Order Integrity: Meticulously edit orders and manage event folders to ensure 100% data accuracy.
• The "Found" Experience: Lead the setup for showroom meetings and mockups. You ensure the physical space is inspiring—furniture is polished, the layout is intentional, and the atmosphere is ready for creativity.
• Post-Event Gratitude: Coordinate the "Final Touch" (thank-you notes, photo gathering, and feedback) to ensure our relationship with the client continues long after the event ends.

Showroom Management

• Curating Inspiration: Maintain the showroom to "Found Standards." This means ensuring the floor is client-ready at all times, reflecting the beauty and comfort we promise our clients.
• Hospitality Logistics: Schedule and manage all showroom appointments, acting as the "Host" for visiting designers and planners.

Production & Logistics Support

• Operational Sync: Work hand-in-hand with the Production Team to confirm order feasibility, update delivery windows, and solve logistical puzzles before they reach the client.

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Qualifications

• A "High-Touch" Detail-Oriented Mindset: You catch the tiny discrepancies in an order that could affect the client’s experience onsite.
• An Empathetic Communicator: You have the "Heart" to listen to client needs and the "Authenticity" to respond with clarity and warmth.
• A Multitasking Pro: You can pivot from a high-stakes order change to a showroom setup without losing your positive, contagious energy.
• Independent & Resourceful: You treat the showroom as your own business, taking initiative to solve problems before they are assigned to you.
• Brand Enthusiast: You have a genuine passion for furniture, design, and the art of creating spaces that bring comfort.

**Benefits & Compensation **

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• Paid time off and company holidays
• 401K Retirement Plan
• Mental Health services

Pay Range: $25-30 per hour + commission based on experience

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Equal Opportunity Employer

Found Rental Co. is an Equal Opportunity Employer (EOE). We are committed to a diverse and inclusive workplace and prohibit discrimination and harassment of any kind. Found Rental Co. affords equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, citizenship, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by law. We encourage applicants of all ages, genders, and backgrounds to apply.

Found Rental Co. is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at 714-888-5811 for assistance.

Our commitment to being an EOE aligns directly with our core values of Heart and Collaboration. We believe that diverse perspectives fuel inspiration and bring comfort, making our company stronger and better able to serve our clients.