Job Description

A DAY IN THE LIFE

• Maintain and develop the list of clients held by the team.
• Follow-up on qualifying leads and research to identify potential clients.
• Update airport and airline contact information on our database.
• Liaison between broker, client, and airline, keeping the team informed.
• Develop product knowledge including familiarization with aircraft used, range, capacity, crewing etc.
• Source aircraft.
• Administer the flight prepping and flight riding SOP.
• Represent ACS at the airports to ensure the passengers’ pre-flight experience runs smoothly.
• Travelling on some charters as the ACS in-flight representative.
• Updating the customers on the progress of the flight when necessary.
• Cover the telephones and pick up calls when the team is in meetings, or if no one is available to answer the telephone (e.g. if everyone is already busy).

Qualifications

HOW DO WE DEFINE SUCCESS

• Excellent written and verbal communication skills
• Pro-active and self-starter
• Active listening and problem solving skills
• High attention to detail
• Organized
• A high sense of urgency
• A hard-working team player
• Demonstrates good knowledge retention
• Confidence in developing relationships with clients

Additional Information

WHAT IS IN IT FOR YOU

• $20 USD per hour
• A dynamic and fast-growing company
• Job stability and leadership support for development
• Award-winning professional training and one-on-one mentoring
• Clear path for career advancement from Trainee Broker to Director
• Balance between independent and team-oriented work
• A welcoming, enjoyable, and interactive environment – seasonal events and team night outings

Diversity & Inclusion: Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.