Benefits:
Paid time off
401(k)
Company parties
About Us
Surface Experts of Chandler/Tempe is a growing local business that specializes in repairing and restoring hard surfaces in apartments, hotels, and commercial properties. We are a fast-paced, team-oriented company looking for someone who enjoys staying organized, helping others succeed, and keeping things moving behind the scenes.
Position Summary
We're looking for a highly organized, detail-oriented team member to support both our Sales Team and Office Manager. This role is perfect for someone who enjoys variety—one hour you may be helping prepare sales proposals, and the next you may be assisting with scheduling, customer communication, or administrative projects.
This position helps ensure nothing falls through the cracks during our busiest seasons.
What You'll Do
Sales Support
Prepare and send customer proposals and follow-up emails
Enter and update leads in our CRM
Schedule sales appointments
Follow up on outstanding estimates
Request online reviews from customers
Create and organize sales reports
Assist with marketing campaigns and community outreach
Keep customer records accurate and up to date
Office Support
Answer phones and assist customers
Schedule repair appointments
Process paperwork and digital files
Assist with employee onboarding paperwork
Order office supplies
Help maintain company records and documentation
Support special projects as assigned
Assist with billing and administrative tasks
Help coordinate company events and team activities
Administrative Projects
Create checklists and procedures
Organize digital files in Microsoft Teams and SharePoint
Assist with data entry and reporting
Help improve office processes
Learn new software and help implement improvements
We're Looking For Someone Who:
Loves staying organized
Enjoys helping multiple people succeed
Learns new technology quickly
Has excellent written and verbal communication skills
Pays close attention to detail
Can manage multiple priorities without getting overwhelmed
Is dependable and takes initiative
Enjoys solving problems
Has a positive, team-first attitude
Preferred Qualifications
2+ years of office, administrative, customer service, or sales support experience
Experience with Microsoft Office (Outlook, Excel, Word)
Comfortable learning CRM and scheduling software
Experience with Microsoft Teams is a plus
What Success Looks Like
Sales representatives spend more time selling and less time on paperwork.
The Office Manager stays caught up during busy periods.
Customers receive timely communication.
Administrative tasks are completed accurately and on time.
The office operates smoothly even during peak workload.
Why Join Us?
Monday–Friday schedule
Friendly, supportive team
Opportunity to learn many aspects of a growing business
Variety in your day—no two days are exactly alike
Opportunities to grow as the company grows
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.