Job Description

Job Description

We are seeking a proactive and customer-focused Sales Assistant to support our sales operations in New Orleans. The ideal candidate will assist with client communication, manage orders, coordinate with internal departments, and ensure customer satisfaction throughout the sales process.

Responsibilities

• Assist the sales team in handling client inquiries and orders

• Prepare quotes, proposals, and follow-up documentation

• Maintain accurate sales records and update databases

• Coordinate with production and delivery teams to ensure timely fulfillment

• Support customer service efforts by resolving issues and addressing concerns

• Conduct product knowledge training and stay informed about new offerings

• Prepare sales reports and assist with administrative tasks

Qualifications

• Minimum 2+ years of experience in a retail store environment, including front and back-of-house.
• Valid US driver’s license.
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays.
• Must possess and consistently exhibit the competencies relative to the position.
• Proficiency with retail operating systems including shipping, POS, Microsoft Office, and Google Workspace.
• Detail-oriented, strong organization and follow-up skills.
• Ability to multi-task and maintain organization in a fast-paced environment.
• Self-motivated and ability to work well independently as well as within a team atmosphere.
• Demonstrates a positive attitude that contributes to a positive team environment.
• Team-oriented but also self-driven with an entrepreneurial spirit.
• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
• Ability to travel as needed to off-site storage locations within a 15-mile radius.
• Willingness to have a positive partnership with the Corporate team as well as other store teams.
• Professional written and verbal communication skills.

PHYSICAL REQUIREMENTS:

• Ability to lift and mobilize small to medium items up to 50 lbs. while utilizing appropriate equipment and techniques.
• Ability to maneuver effectively around the boutique floor, stock room, and offsite.
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and OSHA-approved ladder safety.

Additional Information

All your information will be kept confidential according to EEO guidelines.

It is the policy and commitment of Frette to provide equal employment and advancement opportunities to all individuals. The objective of Frette is to recruit, hire, train, and promote the most qualified applicants into all job levels. Frette does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age disability, or any other characteristic protected by law. Frette will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in any undue hardship to the Company. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

In addition to the base salary, Frette offers a competitive benefits package that includes medical, dental, vision, life insurance, short + long term disability, 401K with Company match, paid maternity/paternity leave, employee discount, paid holidays, and a paid time-off policy.