Natural Stone, Tile, and Slab Sales Associate

Bay Stone Depot

Natural Stone, Tile, and Slab Sales Associate

San Jose, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Benefits/Perks

    Competitive wages

    Career Growth Opportunities

    Fun and Energetic Environment

    Ongoing training

    Employee Discount

    Job Summary:

    The Stone, Slab, and Tile Sales Associate is responsible for assisting customers in selecting tile, stone, and related products for residential and commercial projects. This role requires product knowledge, strong customer service skills, and the ability to guide clients through the selection and purchasing process.

    Key Responsibilities:

    Greet and assist customers in the showroom or store with tile and stone selections.

    Provide knowledgeable advice on product features, benefits, usage, and installation.

    Prepare quotes, process sales transactions, and follow up with customers.

    Maintain the showroom’s appearance, including displays and sample organization.

    Collaborate with designers, contractors, builders, and homeowners on project needs.

    Meet or exceed sales goals and performance metrics.

    Stay up-to-date on industry trends, product lines, and promotional offers.

    Handle customer inquiries and professionally resolve any issues or complaints.

    Responsibilities

    Greet each customer with a smile and assist as they search for tile, slabs, and stone.

    Follow all safety and loss prevention procedures at all times.

    Answer phone calls and direct to the senior sales manager or the warehouse

    Work at a register to ring up and carry out customer sales.

    Collect payments by cash and credit card

    Take added responsibility for stocking, inventory, and store maintenance.

    Drive sales by participating in targeted product promotions and initiatives as set forth by the company.

    Develop and maintain in-depth product knowledge to effectively assist customers with their selections.

    Qualifications

    Ability to communicate clearly and effectively with customers and the sales team

    Understanding of sales techniques and best practices in customer service

    Willingness to work well in a team environment

    Minimum 3 years of experience in sales, preferably in a showroom

    Experience in customer service

    Willingness to work a flexible schedule

    Preferred Skills:

    Knowledge of tile and stone types, applications, and installation techniques.

    Experience working with trade professionals such as interior designers or contractors

    Work Environment:

    Retail showroom, warehouse, or contractor sales desk.

    May require weekend or evening shifts.