Benefits:

Company parties

Employee discounts

Opportunity for advancement

Paid time off

Black Swan Hearth & Gift is under new employee ownership: we’ve been the team behind the business for years, and now we’re building its next chapter. With two showrooms, we help customers design warm, stylish homes with fireplaces, stoves, and home décor, backed by expert in-house installation.

We’re looking for a Sales Associate to join our showroom team. This is not typical retail: you will guide customers through fireplace and design choices, review dimensions and plans, and work closely with our installation team to ensure projects are successful.

What You’ll Do • Welcome customers and provide a professional showroom experience • Learn fireplace product details and recommend the right solutions (training provided) • Review plans and measurements to confirm fit and prepare accurate estimates • Manage leads and track sales using our CRM system • Work Saturdays (we’re always closed Sundays)

What We’re Looking For • Friendly, professional, and detail-oriented • Strong communication and customer service skills • Motivated to learn the technical side of fireplaces and installations • Previous sales, showroom, or home improvement experience a plus

Why You’ll Love It Here • Competitive pay: Base salary $40,000 – $55,000 per year, plus uncapped commission opportunities. Typical earnings range from $65,000 – $75,000 annually for successful team members • Career growth into estimating, design, service coordination, and more • Supportive, employee-owned team environment • Employee discounts on fireplaces, stoves, and décor