Benefits:

Simple IRA

Employee discounts

Wellness resources

Job Summary

Learns/maintains a thorough knowledge of inventory; provides excellent salesmanship

Customer Service-

Ensures customer satisfaction through providing professional, knowledgeable, courteous customer service, and resolving customer complaints

Aids customers in choosing instruments and/or accessories to purchase

Processes merchandise returns, refunds, or exchanges

Assists customers in locating merchandise, takes special orders, answers questions

Makes sales calls- follow up calls on proposals, approvals, maximum rental credit, extended warranty, etc.

Processes rental applications

Take in repairs

Tasks

Receives incoming packages

Ships orders and returns

Manages Pitneybowes Machine

Shared tasks with sales team

Monitors for shoplifting

Labels & puts away accessory inventory

Ensures the sales floor is fully stocked, neat, organized, and clean with all returned rentals, exchanges, and repairs put in their correct department

Restocks bows; assists with returns/ships, orders, receives refurbished bows

Showcases merchandise in an appealing manner and frequently updates the display

Maintains Cashiering area- Keeps non inventory items (merchandise bags, display bags, hangtags, receipt paper, printer paper, labels, sticky notes, etc.) well stocked; clean & organized

Opens and Closes store with the rest of the sales staff

Calling tech support when there is a computer issue

Other daily/weekly housekeeping tasks includes dusting, trash, breaking down boxes, & recycling

Participates in some rental meetings & weekend events

Job Preferences

Ability to play a stringed instrument

1-3 years of Sales experience

Available to work a 40 hour week including Saturdays

Skills

Attention to detail

Ability to take initiative and problem solve

Interpersonal skills and customer service skills required

Ability to present oneself as well as the company in a professional manner

Computer skills required