Benefits:

401(k)

Competitive salary

Employee discounts

Health insurance

Paid time off

Tuition assistance

Job Summary

We are looking for a polished, detail-oriented Showroom Coordinator to be a primary presence on our sales floor. This individual will play a key role in supporting the client experience—from first impressions to follow-up—while also assisting with daily operations and quality control behind the scenes.

Responsibilities

Greet and assist clients on the showroom floor, offering exceptional service and product knowledge

Support the sales team with presentations, client inquiries, and daily showroom needs

Manage and track incoming and outgoing jobs, custom designs, and repairs

Perform quality control checks before items are delivered to clients

Assist George with client communication, follow-ups, and special orders

Help organize showroom merchandise, inventory updates, and store displays

Coordinate shipping, handling, and secure packaging of client orders

Maintain communication with vendors, jewelers, and team members to ensure timely job flow

Qualifications

Prior retail sales experience in luxury or fine jewelry

Warm, professional demeanor with a passion for client service

Strong attention to detail, time management, and organization skills

Comfort navigating both sales and operational tasks

Knowledge of jewelry production, repairs, and terminology

Familiarity with point-of-sale and inventory systems; GIA certification is a plus

*** SALARY IS BASED UPON EXPERINCE ***