Sales Associate - Lilian's She Shed

Lilian Lumber Co Home Center

Sales Associate - Lilian's She Shed

Burgess, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    Locally owned and operated

    Career Advancement Opportunities

    Employee discounts

    Competitive salary

    Flexible schedule

    Training & development

    You might be a great fit if…

    You enjoy helping others.

    You enjoy working in teams.

    You're motivated to learn new skills.

    You are comfortable in front of a camera and enjoy modeling our clothing lines.

    Job Summary:

    Sales associates are expected to maintain a positive representation of Lilian Lumber Company by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

    Responsibilities:

    Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project or outfit.

    Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.

    Notify customers of upcoming promotions and new products.

    Restock shelves as necessary.

    Assist in taking regular inventory of stock.

    Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.

    Help store staff with other tasks as needed.

    Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.

    Attend all staff meetings.

    Adhere to all store policies and safety standards.

    Modeling and taking photos of our clothing line and posting on social media platforms. Must be comfortable in front of a camera. Modeling experience is a bonus.

    Qualifications:

    Outstanding customer service skills and a professional attitude.

    A working knowledge of the products contained in the store with a willingness to continue to learn.

    Organized, self-starter who thinks independently and solves problems.

    Knowledge of effective sales methods and techniques.

    Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.

    Strong math, reading, writing, and communication skills.

    Able to lift up to 40 lbs.

    Able to work a flexible schedule, including weekends, and holidays as needed (No nights)

    Goals:

    Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.

    Continually expand knowledge of all departments in the store.

    Become a versatile employee, able to help in other areas when needed.

    Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.

    After enough experience, become a mentor to new employees and help them understand products and retail concepts.