Benefits:
Employee discounts
Paid time off
Training & development
Member Experience Specialist (Sales Associate) – Orangetheory Fitness Franklin
Pay: $14-$16/hr base + commission Schedule: Morning: 4:30 AM – 12:30 PM Evening: 12:30 PM – 7:00 PM (M–F) Weekends: Saturday & Sunday, 6:00 AM – 1:00 PM Must be available for either shift and weekends
Be the face of Orangetheory. Build relationships. Close the sale. Change lives.
Do you thrive in a fast-paced, people-first environment? Are you confident on the phone, energized by connecting with others, and motivated by hitting goals?
At Orangetheory Fitness Franklin, our Sales Associates are more than front desk staff—they are relationship builders, experience creators, and membership sales drivers. If you bring a strong work ethic, passion, and the ability to confidently ask for the sale, this is your opportunity to grow.
What You’ll Do
This role blends customer experience + sales performance:
Greet every member and guest with energy, enthusiasm, and professionalism
Build genuine relationships that turn first-time visitors into long-term members
Confidently present and sell gym memberships, guiding prospects to the right fit
Follow up on leads, make calls, and book intro classes—not afraid of the phones
Consistently ask for the sale and close memberships
Support coaches and ensure a seamless studio experience during classes
Maintain a clean, organized, and welcoming studio environment
Represent Orangetheory at community events and outreach opportunities
What We Offer
Competitive hourly pay + uncapped commission potential Free Orangetheory membership Retail discounts on OTF gear Growth opportunities within a fast-growing brand
Who We’re Looking For
Must-Have Traits:
Strong work ethic and reliability
Passion and high energy—you bring the vibe to the studio
Outgoing personality with the ability to connect quickly
Coachable and open to feedback and growth
Team player who thrives in a collaborative environment
Comfortable on the phone—you don’t avoid calls, you own them
Skilled at building relationships and earning trust
Confident in asking for the sale and closing memberships
Experience Preferred:
Sales, retail, or customer service experience
Experience selling memberships, fitness services, or similar is a plus
About Orangetheory Fitness
Orangetheory is a heart-rate–based, full-body group training program designed to boost metabolism, build strength, and improve overall fitness. We’re on a mission to help people live healthier, stronger, and more confident lives—and our front desk team plays a key role in making that happen.
Apply today and be part of our growing Franklin studio team!
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.