Full Job Description:
Member Service Associate (MSA)
Perspire Sauna Studio – Orchard Town Center | Westminster, CO
Hourly Pay + Commission + Bonuses
Do you genuinely love connecting with people and helping them feel their best?
Are you energized by meaningful conversations, motivated by goals, and excited by the opportunity to help others find wellness solutions that can positively impact their lives?
Perspire Sauna Studio is seeking positive, outgoing, hard-working, and results-driven individuals to join our team. This is a hospitality, wellness, and sales role centered around creating exceptional experiences and helping guests establish long-term wellness habits.
Our ideal team member is someone who naturally builds relationships, enjoys staying busy, takes pride in creating an immaculate environment, and is motivated to meet goals and drive studio growth.
We are seeking individuals who:
Genuinely love connecting with and helping people.
Are confident, outgoing, and comfortable initiating conversations.
Are motivated by goals and enjoy achieving results.
Are comfortable asking for the sale and making personalized recommendations.
Enjoy educating others about wellness and helping them find solutions that fit their needs.
Are dependable, hard-working, and proactive.
Thrive in a fast-paced environment and don't wait to be told what needs to be done.
Have excellent attention to detail.
Are comfortable making outbound sales calls and following up with prospective members.
Are excited to contribute to a growing business.
Have evening and weekend availability.
Sales & Lead Follow-Up Responsibilities
Helping guests begin their wellness journey is a major part of this role.
This is a relationship-based sales position. You should feel comfortable starting conversations, building trust, and confidently guiding prospective members toward the solution that best fits their goals.
Daily responsibilities include:
Turnover/cleaning of sauna suites as soon as sessions conclude.
Following up with leads via phone calls and texts
Making a minimum of 20 outbound calls per shift to prospective guests and existing leads to schedule intro sessions.
Conducting studio tours for first visits.
Explaining membership options and recommending the best fit for each guest.
Confidently asking for the sale.
Consistently working toward individual and studio performance goals.
Towel folding
Studio Cleanliness Is A Major Part of This Role
Creating a premium wellness experience starts with cleanliness.
Maintaining an immaculate studio is one of the most important responsibilities of every shift and is a significant part of this position.
Members choose Perspire because they expect a relaxing, luxurious, and spotless sauna suites every time they visit.
You will be responsible for:
Thoroughly cleaning and resetting private sauna suites after every session.
Folding, organizing, and restocking towels throughout the day.
Restocking amenities and supplies.
Ensuring every room is fully prepared before the next guest arrives.
Constantly monitoring the studio for cleanliness and presentation.
Who Thrives Here:
Love building relationships.
Enjoy helping others improve their health and well-being.
Are driven by goals and motivated to succeed.
Take ownership without needing constant direction.
Are comfortable with sales and proactive outreach.
Stay productive and notice what needs to be done.
Take pride in creating beautiful, welcoming spaces.
Understand that exceptional hospitality requires both genuine connection and hard work.
If you're looking for more than just a job and want to make a meaningful impact while growing professionally, we'd love to hear from you.
Benefits
Free IR sauna membership
Opportunities for advancement
We look forward to hearing from you!
www.perspiresaunastudio.com
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.
Job Type: Part-time
Pay: $18.00- $20.00 per hour
Benefits:
Employee discount
Work Location: In person
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.