Benefits:
401(k)
Bonus based on performance
Employee discounts
Opportunity for advancement
Training & development
StretchLab is a national leader in the health and wellness industry. We are seeking a qualified Front Desk Sales Associate to focus on delighting our members and guests and driving sales and service excellence as we expand in the community.
POSITION: The Sales Associate will assist the Studio Manager with customer management and new membership and retail sales by bringing new clients to the studio, creating strong relationships and providing a positive customer experience. This position also assists with retaining customers by providing top-notch service to current members. Boutique fitness/wellness studio knowledge or experience is a bonus but not required. This position is a part-time position that requires availability to work weekdays, some weekends, evening and/or morning shifts. Schedule will be confirmed based on your availability and studio needs.
REQUIREMENTS:
Excellent communication and customer service skills required
Warm welcoming and engaging personality
Attention to detail and reliability
Ability to build strong customer relationships
Goal-oriented with an ability to support membership and retail sales
Self-motivated, responsible, on-time and takes initiative
Ability to learn and use the ClubReady software system
Must have excellent communication skills via in-person, phone and email
Strong organizational and multi-tasking skills
Must have proficient computer skills
High school diploma or equivalent required
RESPONSIBILITIES:
Contact new leads via phone, text and email to conduct needs assessment and book initial appointments
Confidently and clearly present care plan details and pricing based on recommendation from Flexologist team members
Maintain expected level of personal sales production including memberships, session packs and retail
Participate in special community events (health fairs, local running events, etc.) to promote StretchLab and our services
Process accurate credit card transactions
Follow-up tasks with prospective clients
Maintain accurate inventory of retail clothing and other items
Attend and complete all relevant training activities and team meetings
Maintain cleanliness of the studio
Other duties as assigned
COMPENSATION & PERKS:
This position offers a competitive base hourly rate
Commission paid on sales
Performance bonus potential
Stretch membership
Financial planning advisor
Healthcare stipend (based on company policy)
Great opportunities for growth within the studio including additional sales and management positions
Employee Retail Discounts