Benefits:

Flexible schedule

Free uniforms

Opportunity for advancement

Position Overview BODY20 Dr Phillips is growing, and we’re looking for a polished, energetic, and reliable team member who can support front desk operations and coaching assistance. This hybrid role is perfect for someone who enjoys customer service, fitness, and creating an exceptional member experience.

ABOUT THE ROLE

The Front Desk & Coach Associate plays a key role in delivering BODY20’s premium EMS fitness experience. This position blends hospitality, sales support, light training assistance, and studio upkeep. You’ll work closely with Coaches, Sales staff, and Management to ensure every member feels welcomed, supported, and excited to train.

KEY RESPONSIBILITIES

Front Desk & Member Experience

Greet all members and guests with a warm, professional attitude

Check in clients, manage bookings, answer calls, texts, and emails

Assist with new-member onboarding, waivers, and intake forms

Support the sales team with lead follow-up and membership questions

Maintain a clean, organized, and inviting lobby/front desk area

Coaching & Training Support

Assist Coaches with EMS session setup, suit prep, and transitions

Help guide members through session prep and basic instructions

Ensure safety protocols and BODY20 training standards are followed

Reset suites and maintain EMS equipment and cleanliness

Studio Operations & Upkeep

Complete cleaning checklists and maintain studio presentation

Assist with laundry, suit organization, and equipment preparation

Support promotions, in-studio events, and member engagement initiatives

IDEAL CANDIDATE

Friendly, polished, and professional demeanor

Strong communication and customer-service skills

Interest in fitness, wellness, or personal training

Team player with the ability to multitask in a fast-paced environment

Reliable, punctual, and proactive

Prior fitness or studio experience is a plus, but not required

PERKS

Free BODY20 EMS sessions

Discounts for family and friends

Opportunity to advance into Certified EMS Coach or Sales roles

Fun, supportive, high-energy team environment

This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.