Sales Associate

TITAN LOGIC INC

Sales Associate

Wilmington, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Vision insurance

    We are seeking a motivated and personable Sales Associate to support day-to-day sales activities and assist customers throughout the purchasing process. This position focuses on understanding customer needs, providing accurate product and service information, answering questions, and helping customers identify options that are appropriate for them.

    The ideal candidate is confident communicating with people, comfortable learning new products and services, and able to balance customer needs with established sales objectives.

    Key Responsibilities

    Engage with prospective and existing customers to understand their needs and interests

    Provide information about available products, services, features, and options

    Ask relevant questions to better understand individual customer requirements

    Recommend appropriate solutions based on customer needs and preferences

    Explain product and service information clearly and accurately

    Respond to customer questions throughout the sales process

    Maintain current knowledge of company products, services, and offerings

    Assist customers in comparing available options and making informed decisions

    Follow up with interested customers when additional information is requested

    Maintain organized records of customer conversations and sales activity

    Update customer information and relevant details in company systems

    Coordinate with team members when additional product or service information is needed

    Prepare informational materials and resources for customer discussions

    Maintain professional and consistent communication throughout each interaction

    Identify common customer questions and communicate relevant observations to the team

    Support established sales objectives and team priorities

    Complete routine administrative tasks related to customer and sales activity

    Participate in team meetings and provide updates on current activity

    Follow company procedures and standards when communicating product or service information

    Qualifications

    High school diploma or equivalent required

    Previous experience in sales, customer service, hospitality, client services, or another customer-facing role preferred

    Strong verbal and written communication skills

    Confident and professional interpersonal style

    Strong listening skills and ability to understand customer needs

    Ability to explain products and services clearly

    Comfortable initiating and maintaining customer conversations

    Good judgment and practical problem-solving abilities

    Strong organization and attention to detail

    Ability to manage multiple customer interactions and follow-up responsibilities

    Dependable and consistent approach to assigned responsibilities

    Ability to learn new products, services, and company procedures

    Comfortable working independently and as part of a team

    Basic proficiency with standard computer and business software

    What We Offer

    Comprehensive onboarding and job-specific training

    Supportive and team-oriented work environment

    Employee recognition programs

    Regular team activities and company events

    Variety in day-to-day customer interactions and responsibilities

    Established systems, resources, and processes to support daily responsibilities