Job Description
Are you friendly, curious about food and flavor, and comfortable starting conversations with people? Do you enjoy helping others discover something new and creating an experience that makes them want to come back?
Join The Spice & Tea Exchange® as a Sales Associate, where you will help create a welcoming and engaging Guest experience while sharing our unique selection of spices, teas, blends, salts, sugars, and related products. This entry-level role is centered on the selling floor—engaging Guests, learning and sharing product knowledge, processing transactions, and keeping the store stocked, clean, organized, and inviting. In this role, you directly support our mission of Creating & Sharing the Experience of a More Flavorful Life® by helping Guests explore flavors, discover products that fit their needs, and enjoy a memorable in-store experience.
Responsibilities
A Sales Associate will be expected to:
Warmly welcome and engage Guests, creating a friendly and enjoyable in-store experience
Learn about our products and confidently assist Guests with questions, product uses, and recommendations
Listen to Guest needs and suggest products and complementary items that help create a more complete shopping experience
Accurately process purchases and other approved transactions using the point-of-sale (POS) system
Maintain stock levels throughout the selling floor by replenishing shelves, tables, displays, and product containers as needed
Help maintain product placement, pricing, labeling, and merchandising, including refreshing displays to keep the store organized and shoppable
Maintain a clean, safe, and inviting Guest environment through routine cleaning and daily store upkeep
Follow established store procedures and complete required product and operational training
Assist with basic blending, packaging, stocking, and other store responsibilities as needed
Perform other store-related duties as assigned by the Owner, Manager, or Supervisor on duty
Requirements
High School Diploma or equivalent
Friendly, approachable disposition and comfort engaging with Guests in a retail environment
Willingness and ability to learn product information and share that knowledge with Guests
Strong communication and listening skills
Ability to work in a fast-paced environment while balancing Guest needs and assigned store tasks • Ability to work independently and as part of a team
Reliable transportation to meet scheduled shifts
Preferred Skills
Previous customer service, retail, hospitality, restaurant, or other customer-facing experience
Interest in cooking, food, tea, flavor, or culinary products
Comfort using basic technology and point-of-sale systems
Ability to use basic math skills for transactions, measuring ingredients, reading scales, and following recipes
Adaptability and willingness to shift priorities based on Guest and store needs
Physical Demands
Regular use of kitchen tools to support basic blending and product preparation as needed
Ability to remain on your feet and actively maneuver throughout retail, stockroom, and production areas for approximately 95% of the workday, including extended periods of standing and walking, as well as frequent bending, twisting, reaching, stooping, squatting, and lifting
Frequent lifting and moving of products weighing up to 50 lbs.
Constant exposure to a variety of spice and tea aromas, including airborne particles and ingredients that may contain or come into contact with common food allergens
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.