The Sales and Catering Manager reports to the Director of Sales and is responsible for the sales and service of guestrooms, group and catering bookings, catering/event services to meet or exceed revenue goals. The Sales and Catering Manager is also responsible for account management, building long-term, value-based relationships. Responsibilities: Sales & Business Development • Prospect, negotiate, and secure weddings, social events, and local corporate business to meet or exceed established revenue goals while also supporting larger groups and events booked by the Director of Sales. • Conduct outside solicitation calls, client meetings, and tailored property tours with appropriate documentation and follow-up. • Respond promptly and professionally to all catering and group inquiries, managing leads through the full sales cycle. • Develop and maintain strong client relationships to drive repeat and referral business. • Collaborate with Sales and Operations leadership to create customized proposals, promotions, menus, and both event and outlet experiences. • Maximize food, beverage, and ancillary revenue through strategic upselling, space utilization, and experiential enhancements. • Act as a visible ambassador for the hotel within the local community to cultivate future business opportunities. Event Planning & Conference Services • Manage all assigned events from contract execution through on-site delivery and post-event follow-up. • Prepare, distribute, and interpret contracts, BEOs, event resumes, schedules of events, and related documentation. • Establish and maintain comprehensive files for each booking, ensuring accuracy and continuity. • Review function space allocations for proper timing and layout to optimize both guest experience and revenue yield. • Review event estimates, secure final guarantees within required timeframes, and ensure compliance with minimum and overset policies. • Serve as the primary on-site contact, meeting and greeting clients and key stakeholders while resolving issues with discretion and urgency. • Conduct pre-event meetings, menu readings, and event briefings with Culinary, Banquets, Engineering, Housekeeping, and Front Office teams. Operational Excellence & Reporting • Utilize proper forecasting, accounting, billing, and credit procedures; review all event billing for accuracy prior to submission. • Ensure timely and accurate transfer of post-event details to on-property teams. • Participate in weekly sales meetings, operational meetings, and business reviews as required. • Inspect event spaces to ensure presentation, setup, and service align with established brand/company standards and expectations. Qualifications: • Minimum of two years of catering sales and/or conference services experience required. • Comprehensive knowledge of banquet operations, event execution, and food and beverage service. • Strong proficiency in Microsoft Word and Excel; experience with Opera PMS and STS or similar CRM systems preferred. • Excellent verbal and written communication skills with a polished, professional presence.

• Sales & Business Development • Prospect, negotiate, and secure weddings, social events, and local corporate business to meet or exceed established revenue goals while also supporting larger groups and events booked by the Director of Sales. • Conduct outside solicitation calls, client meetings, and tailored property tours with appropriate documentation and follow-up. • Respond promptly and professionally to all catering and group inquiries, managing leads through the full sales cycle. • Develop and maintain strong client relationships to drive repeat and referral business. • Collaborate with Sales and Operations leadership to create customized proposals, promotions, menus, and both event and outlet experiences. • Maximize food, beverage, and ancillary revenue through strategic upselling, space utilization, and experiential enhancements. • Act as a visible ambassador for the hotel within the local community to cultivate future business opportunities.Event Planning & Conference Services • Manage all assigned events from contract execution through on-site delivery and post-event follow-up. • Prepare, distribute, and interpret contracts, BEOs, event resumes, schedules of events, and related documentation. • Establish and maintain comprehensive files for each booking, ensuring accuracy and continuity. • Review function space allocations for proper timing and layout to optimize both guest experience and revenue yield. • Review event estimates, secure final guarantees within required timeframes, and ensure compliance with minimum and overset policies. • Serve as the primary on-site contact, meeting and greeting clients and key stakeholders while resolving issues with discretion and urgency. • Conduct pre-event meetings, menu readings, and event briefings with Culinary, Banquets, Engineering, Housekeeping, and Front Office teams.Operational Excellence & Reporting • Utilize proper forecasting, accounting, billing, and credit procedures; review all event billing for accuracy prior to submission. • Ensure timely and accurate transfer of post-event details to on-property teams. • Participate in weekly sales meetings, operational meetings, and business reviews as required. • Inspect event spaces to ensure presentation, setup, and service align with established brand/company standards and expectations.